Lexus of Richmond Hill

By far the WORST dealership experience I ever had. I dealt with Jack Feng who used the "Bait and Switch" tactic to have me come into the dealership to negotiate pricing only to tell me that there was I dealt with Jack Feng who used the "Bait and Switch" tactic to have me come into the dealership to negotiate pricing only to tell me that there was no room for negotiation. He had previously called and stated that pricing can be discussed but had to be in person. Not only did he flat out lie, but he also said I was waste of his time and that I should not be coming to him unless I am ready to sign the papers. I would strongly advise anyone against visiting this dealership! More

Great experience with the service at this Lexus location. The salesperson Gregory Ashkenazi has demonstrated an absolutely professional approach towards serving me as his customer. This is the way to go! L. The salesperson Gregory Ashkenazi has demonstrated an absolutely professional approach towards serving me as his customer. This is the way to go! L. Lisenko More

*****BUYER BEWARE!!!!!!!!!!***** Had the initial *****BUYER BEWARE!!!!!!!!!!***** Had the initial pleasure of working with the used car salesman, AMAR VERMA… but things aren’t always what they se *****BUYER BEWARE!!!!!!!!!!***** Had the initial pleasure of working with the used car salesman, AMAR VERMA… but things aren’t always what they seem… My fiancé and I were looking into a used 2019 LEXUS NX300. We got a pretty good deal out of it and everything was all good. When we pick up the vehicle, we notice the left side of the front bumper was sticking out. AMAR VERMA himself said “Don’t worry about it, I’ll take care of it. I’ll leave a note for service to fix it. Right now service is closed because of Covid and we can’t order the part. But don’t worry, I’ll take care of it, all good!” Come service time…. There is NO NOTE, NOTHING that was left for Service. I told AMAR VERMA what he told me and HE DENIED IT. He said “I KNOW WHAT IM TALKING ABOUT. I DID NOT SAY THIS.” AMAR VERMA IS A SCAM ARTIST. A LIAR. HAS NO ACCOUNTABILITY. WHATSOEVER. DO NOT work with AMAR VERMA if you ever come to LEXUS OF RICHMOND HILL! Request someone else. Nevertheless, the SERVICE STAFF of Lexus of Richmond Hill was so great to me. Listening to the issue and helping trying to find a solution. I am writing this as I await news of what’s going to come of this. Will write an update shortly. More

This is my 3rd experience in the past 24 months working with Imtiaz Cheval in helping both myself and my wife in getting us both into our own Lexus vehicle . Imtiaz is not only very knowledgeable but his f with Imtiaz Cheval in helping both myself and my wife in getting us both into our own Lexus vehicle . Imtiaz is not only very knowledgeable but his follow ups and attention to detail is impeccable 👌. I would highly recommend you contact Imtiaz at the RH Lexus dealership to anyone who is considering buying or leasing a Lexus. 👍👍 More

I was huge on this dealership till this moment. I have leased 2 cars of them and was going to for the 3rd one however I’m so glad that i did not . My previous sales person Garry Koone was a pleasure to de leased 2 cars of them and was going to for the 3rd one however I’m so glad that i did not . My previous sales person Garry Koone was a pleasure to deal with but unfortunately he was on sick leave so no availablity . I met this other sales person Ken, folks stay away from him. He is the shadiest sales person. More

I am Svetlana Nikonova, May 5, 2021, at the Lexus Richmon Hill service center, we changed the tires on my Lexus E350 car. I am very pleased with the service and would like to express my gratitude to Nesrin M Hill service center, we changed the tires on my Lexus E350 car. I am very pleased with the service and would like to express my gratitude to Nesrin Mahayni !! thank him for his work and excellent service More

This is my third Lexus purchase from the Richmond Hill dealership and once again beyond pleased! I had the pleasure of working with Joshua. He went out of his way and beyond expectations, making the purch dealership and once again beyond pleased! I had the pleasure of working with Joshua. He went out of his way and beyond expectations, making the purchase of my new Lexus IS and trade in process beyond easy and seamless. Honest, knowledgeable and overall a great guy to work with! He worked within my budget and I am very happy with the outcome :) a big thank you to Samuel as well! I appreciate all the efforts from you both. More

Lexus makes great cars! They don't brake, normally. To maintain army of staff dealership has to be creative. When innocent voice offers you free check of something, expect call 2-3 hours later with ridicu maintain army of staff dealership has to be creative. When innocent voice offers you free check of something, expect call 2-3 hours later with ridiculous quote for unnecessary service. More

Terrible dealership!!!False ad.False ads is(are)still Terrible dealership!!! False ad. False ads is(are)still running. Worse part is the salesman did not explain but just shrugged off. Don’t trust thi Terrible dealership!!! False ad. False ads is(are)still running. Worse part is the salesman did not explain but just shrugged off. Don’t trust this dealership’s ads. More

We just bought a pre owned vehicle from here. Amar Verma was our sales person and he did an absolutely wonderful job to make sure we were happy. He is a very professional, knowledgeable, experienced and am was our sales person and he did an absolutely wonderful job to make sure we were happy. He is a very professional, knowledgeable, experienced and amazing person. He always greeted us with a smile and answered all our questions patiently. I would definitely recommend Amar to anyone looking to buy a Lexus. Thank you to everyone at Lexus Richmond Hill and especially to Amar Verma for going above and beyond. More