Lexus of Richmond Hill

Excellent and comfortable experience in purchasing parts I usually went to other Lexus dealerships to purchase parts and for service. I thought I should give a try this dealership at Richmond Hill. My expe I usually went to other Lexus dealerships to purchase parts and for service. I thought I should give a try this dealership at Richmond Hill. My experience with Omar Saeed was great. Omar greeted me and immediately made me feel comfortable. The whole experience was very comfortable. Next day I went back to purchase a battery for other Lexus car. More

Car Maintenance This being my first Lexus, I was very impressed with the way everyone at the Dealership looked after me. !!! My car was taken on time. I was given a This being my first Lexus, I was very impressed with the way everyone at the Dealership looked after me. !!! My car was taken on time. I was given a rental to drive home and come back. Everything was explained clearly to me. All in all a nice experience!!! More

Fantastic Service Team From your arrival to the departure the service is unmatched. As a 65 year old who has experienced many many car dealerships nothing remotely matches From your arrival to the departure the service is unmatched. As a 65 year old who has experienced many many car dealerships nothing remotely matches this operation. My first Lexus and God willing it won't be my last. You will be impressed with the service department. Well done Lexus Richmond Hill. More

Top-Notch Service From LORH We walked into LORH at the beginning of March looking to test drive a pre-owned RX450h with high expectations of excellent customer service from LORH. We walked into LORH at the beginning of March looking to test drive a pre-owned RX450h with high expectations of excellent customer service from LORH. We're expecting a baby and we knew for certain that the hospital would not let our baby go home in our S2000. We heard so many wonderful things about their services, which prompted us to pay a visit and we ended up buying that car on the same day. Robby greeted us with a big smile which made us feel more welcome and less intense with the pressure of car buying. As matter of fact, we didn't feel any pressure by him at all and really enjoyed being at the dealership even for more than three hours. During the test drive, Robby was very knowledgeable and patiently explained to us so many features that the RX450h has, which I really enjoyed. Robby even made sure that most of the dings and blemishes being removed by outside party when their in-house technician couldn't fix them as well as new oil change. We were very impressed by the extra miles he went through to keep us happy with our first Lexus purchase. We were Honda fanatics before, but thanks to Robby for converting us to Lexus fan. LORH really lived up to its reputation. Thank you Robby and LORH for top-notch service and we look forward to Lexus night next week. More

Great service The staff here is very knowledgable , Samson Lopez is a pleasure to deal with, he's very knowledgable and courteous, he's a very good service advisor. The staff here is very knowledgable , Samson Lopez is a pleasure to deal with, he's very knowledgable and courteous, he's a very good service advisor. Great job Samson More

HORRIBLE Customer Service I visited this dealership twice and found the staff to be obnoxious and contrary to Lexus Customer Service, their Customer Service was extremely poor. I visited this dealership twice and found the staff to be obnoxious and contrary to Lexus Customer Service, their Customer Service was extremely poor. Definitely need to work on it. I also visited Don Valley North Lexus, and their customer service was excellent. More

THE ONLY CAR DEALERSHIP TO EVER DEAL WITH Just picked up our fourth RX350 in 12yrs. Everything about this dealership is 5 star +... sales, service, and customer attention. The Best !! Th Just picked up our fourth RX350 in 12yrs. Everything about this dealership is 5 star +... sales, service, and customer attention. The Best !! Thanks.... Paul G More

take a car second time.Exelent My family took the car from Lexus of Richmond Hill second time Thank you so much. My family really appreciate to everybody who works there. Very My family took the car from Lexus of Richmond Hill second time Thank you so much. My family really appreciate to everybody who works there. Very important -Greg Ashkenazy He always help to us ,and we trust the company Lexus ,because he works there. We recommend for costumer of Lexus to meet person like -Greg Ashkenazy. He give to people smile and his very good service. Thank you Greg. Thank you again . More

Five stars service Very professional and Helpful staff. Vahid (sale specialist)is a professional and very easy to deal with. Really great customer service ,I give them Very professional and Helpful staff. Vahid (sale specialist)is a professional and very easy to deal with. Really great customer service ,I give them five stars because I got five star service. More

Purchase of our new vehicle I would recommend this dealership to all my family and friends, the experience here was great! From the moment we walked in to the moment we left eve I would recommend this dealership to all my family and friends, the experience here was great! From the moment we walked in to the moment we left everyone was great. Our sales man was Ray Tsang he was very knowledgeable and very accomodating. Vince Benincasa was the sales manager real great guy and finally the financial manager Mike Lopez again funny just great staff. This dealership is very lucky to have these individuals on their payroll. More