Lexus of Richmond Hill

Extremely pleased would recommend this Lexus Dealership In Search of a New Car We were extremely pleased with the attention & service provided to us by Gary Coombs. As an example our current Lexus which we In Search of a New Car We were extremely pleased with the attention & service provided to us by Gary Coombs. As an example our current Lexus which we were trading in to facilitate the purchase of a new car was sitting in another Lexus dealership since late Aug. 2017 for an air bag recall. That dealership initially advised that they would not release the car even though they were advised that the car was being traded in for the purchase of a new Lexus of a colour & model that their dealership couldn't provide. Gary had his GM contact the other dealership and the car was released so that the purchase was completed without any delays. It was a pleasure dealing with Gary on all aspects of the transaction. I should also give a shout out for good service to Mr. Russel Ng, Assistant Service Manager for squeezing me in for a service matter. More

My experience at Lexus of Richmond Got my second car at this dealership. Very helpful staff. The sales person Greg Ashkenazi went out of his way to help and get the best price. Very pl Got my second car at this dealership. Very helpful staff. The sales person Greg Ashkenazi went out of his way to help and get the best price. Very pleased with everything. More

Execllent service and good quality I just got my new RX350. We had Katie kong's help through the pruchase. She is very kind, patient and knowledgeable. I had wonderful experience of I just got my new RX350. We had Katie kong's help through the pruchase. She is very kind, patient and knowledgeable. I had wonderful experience of car shopping. More

Imtiaz Cheval is by far the best new car sales consultant Lexus of Richmond Hill is a professional and welcoming dealership. I initially walked in to take a quick look at the RX 350 that had caught my eye. I Lexus of Richmond Hill is a professional and welcoming dealership. I initially walked in to take a quick look at the RX 350 that had caught my eye. I was looking to purchase a new car but was thinking more in the new year, but once I met Imtiaz Cheval, I was ready to buy. He instantly made me feel very comfortable, and took his time to answer all of my questions. He was very professional, honest, and not a pushy salesman. He is by far the best new car sales consultant that I have ever met. I'm very happy with the service I received from Imtiaz Chevalier, and the Lexus of Richmond Hill dealership, and would highly recommend them to anyone looking to purchase a Lexus. I absolutely love my new RX 350 F2 sport! More

Lexus in Richmond Hill go there I went car shopping in Lexus on Richmond Hill look for a vehicle. I was with Gregory Ashkenazy who made me feel comfortable as he explain everything I went car shopping in Lexus on Richmond Hill look for a vehicle. I was with Gregory Ashkenazy who made me feel comfortable as he explain everything about all kind of cars there. I should say that it was my best car shopping experience ever. Gregory was unbelievable very informative, patient, and did not pressure me .I appreciate . More

Lack of Communication from the Service Provider; Radio in my Car stopped working. I took my car to Lexus RH. When I got my care back after diagnosis I realized that my Disability Permit was missing. Radio in my Car stopped working. I took my car to Lexus RH. When I got my care back after diagnosis I realized that my Disability Permit was missing. I called my Service Provider who assured me it was not in the dealership, despite my insistence that it was. A month later I took my car in as the Radio was finally in from the States. When I got my car back the first thing I saw on the passenger seat was my disability permit. The service provider had not bothered to check to find out if my disability permit was in the dealership or not when I begged him to check it. Meanwhile I went to the Police Station stood in line to ask for a new one only to be told I should go directly to Service Canada instead. Then I went to Service Canada and stood in line till I got a temporary one. All the Service Provider had to do was ask the Service Department if my Disability permit was found there; which it was. Very traumatizing experience. I will not go there again even though I live 5 mins away. They do not respect us; do not communicate; maybe it was my service provider, which they finally changed, but he is still in the dealership, despite all my complaints of disrespect I got from him. The other employees were friendly. I had a very bad experience with the one assigned to me initially. More

Thank you Rod Roozbehani for the best experience ever! After getting into a severe accident and totaling my car i searched for over a month to find a car with a good price. I went into several dealerships, After getting into a severe accident and totaling my car i searched for over a month to find a car with a good price. I went into several dealerships, checked online and looked everywhere possible to find a good car. When I walked into Lexus of Richmondhill dealership a gentleman named Rod Roozbehani approached me and asked me what kind of car I was looking for, with what features and etc. He helped me find a car that I loved with a very reasonable price. I could tell he wasn't just after his own interests which was a breath of fresh air after the many sales reps I dealt with in other dealerships. The negotiation process also went very smoothly as the general manager Nadeer Rana was very nice and agreed upon a very reasonable price. I recommend everyone to go to Rod Roozbehani if you are looking for a trustworthy, knowledgeable and patient person to help you with an important purchase. I was very happy with my experience and needless to say I (and my family) won't be buying a car from anyone else!!! More

A class act dealership . Simply said, Imtiaz Cheval , my contact, guided me efficiently through my purchase of the LS500's options and made my selection both pressure free and Simply said, Imtiaz Cheval , my contact, guided me efficiently through my purchase of the LS500's options and made my selection both pressure free and pleasant. The experience of buying a car should be as smooth as riding a Lexus, and it was. Five stars to you Imtiaz you deserve it. More

Greg was great! We had Greg Ashkenazy help us and he was very knowledgeable, helpful, and an overall pleasure to buy from. We had a great experience. Thank you! We had Greg Ashkenazy help us and he was very knowledgeable, helpful, and an overall pleasure to buy from. We had a great experience. Thank you! More

LUIZA GOLDRING IS FANTASTIC Lexus of Richmond Hill was my dealership for service. When it came time to trade in my vehicle. Luiza Goldring was amazing. I approached her with ju Lexus of Richmond Hill was my dealership for service. When it came time to trade in my vehicle. Luiza Goldring was amazing. I approached her with just the thought of possibly trading in my vehicle and she took care of everything from there. She called me anytime there was something I may be interested that came in to let me know. I ended up buying brand new and she was able to get me an excellent deal. I highly recommend her to anyone looking to buy a new or used vehicle. She will take really good care of you! More