Lexus of London - Service Centre

Excellent Service Excellent service from start to finish. Only place I take my SUV for service, Jason in service knows his job very well and it is a pleasure to deal wi Excellent service from start to finish. Only place I take my SUV for service, Jason in service knows his job very well and it is a pleasure to deal with him. More

Excellent plus Excellent from start to finish at a very fair price. Couldn't be better when compared to any other dealer I have ever experienced and I am a senior se Excellent from start to finish at a very fair price. Couldn't be better when compared to any other dealer I have ever experienced and I am a senior senior.. More

Excellent Customer Service We have received the best and most trust worthy advice and service for our Lexus at Lexus of London. Many thanks to Romeo for his outstanding expertis We have received the best and most trust worthy advice and service for our Lexus at Lexus of London. Many thanks to Romeo for his outstanding expertise and knowledge in the servicing of our vehicle. With gratitude, Ralph and Katherine More

A promise kept I walked into this dealership last month with my in laws and believe you me - Sales Rep. Rick Watson made this one of the best experiences with the in I walked into this dealership last month with my in laws and believe you me - Sales Rep. Rick Watson made this one of the best experiences with the in laws in years. Not only were we welcomed but the trust Rick put in my family (sharing personal and professional knowledge about Lexus cars) was the kind of trust one would expect from a family member. Thanks for the service and advice! London Lex is now part of my fam. S More

Prompt appointment booking for new tires. I found Lyndsi Irwin to be very helpful. She is well informed and skilled in public relations. I felt very comfortable speaking with her. I arrived ea I found Lyndsi Irwin to be very helpful. She is well informed and skilled in public relations. I felt very comfortable speaking with her. I arrived early and the car was taken in immediately. More

Top notch Everyone at this dealership gives 110%. Reception, sales and service exceed expectations. Our current car is our 5th Lexus. That tells you somethi Everyone at this dealership gives 110%. Reception, sales and service exceed expectations. Our current car is our 5th Lexus. That tells you something about the dealership. We cannot imagine dealing anywhere else. The fact I More

Unrivalled service We are on our second ES 350 (still own the first as well). Our experience with Lexus of London has made us loyal supporters of the brand. The cars a We are on our second ES 350 (still own the first as well). Our experience with Lexus of London has made us loyal supporters of the brand. The cars are a dream to drive but being treated like family when we take the cars in for servicing is what makes the experience of ownership extra special. The service staff recognize us and know us by name and always make the extra effort to acknowledge us and offer any further assistance beyond our normal servicing. Even our sales rep remembers and acknowledges us when she sees us. My two sisters each own and are happy with their Lexus vehicles but I believe our relationship with the London team surpasses any of their experiences with their dealers. More

Super friendly staff ! Always happy with service ! I will always recommend taking your vehicle to Lexus of London to anyone I know. Every time I take my vehicle in for service the staff is always super I will always recommend taking your vehicle to Lexus of London to anyone I know. Every time I take my vehicle in for service the staff is always super friendly and helpful . My service advisor is Lyndsi and she always books my vehicle in on a timely manner . She answers any questions I have right away and she makes me feel comfortable about the service done. Keep up the great work Lyndsi and Lexus of London staff ! Great service More

Caring service From the time I drove the car into the service area until pickup the service was outstanding. I went in for recall service. Karen Campbell processed t From the time I drove the car into the service area until pickup the service was outstanding. I went in for recall service. Karen Campbell processed the service order quickly, mentioned that my vehicle was also due for an oil change, then offered me a loaner car, which was totally unexpected. When I returned to the dealership my vehicle was not quite ready to go, Karen took my parcels and placed them in my car. I left the dealership with a great feeling. More

First service experience with and it was outstanding. We purchased our first Lexus in 2015 and thanks to Stephanie the experience was very positive. My husband took our SUV in today for its first oil cha We purchased our first Lexus in 2015 and thanks to Stephanie the experience was very positive. My husband took our SUV in today for its first oil change and again the service provided by Romeo was superb. We also had some questions which were answered with a supportive and very professional attitude. Congratulations folks you know how to provide great customer service! More