1,007 Reviews of Lexus of London - Service Centre
Heather provided excellent service reception, updates and follow up. She made everything super clear and simple. She also explained and schedule different maintenance future visits that I would need. Greate follow up. She made everything super clear and simple. She also explained and schedule different maintenance future visits that I would need. Greate customer service experience! More
work done very quick and professional. Vehicle washed. Appointment was not made so excellent to get me in same day. Vehicle washed. Appointment was not made so excellent to get me in same day. More
The service and attention given by this Dealership is exceptional. The General Manager Chris Pinelli, came out at least twice to see if I am being looked after and to mention that he is still looking in exceptional. The General Manager Chris Pinelli, came out at least twice to see if I am being looked after and to mention that he is still looking into getting Lexus to approve me to get the extended warranty even though I missed out on it. First time buyer at Lexus. Sales/service is 5* . Because of this we ordered a Toyota Ram4 for my wife which we are waiting for deliver in late July. Extended warranty on this vehicle has been selected, but missed out on my 2024 LEXUS. More
I received exceptional service and care from Peter Engelmanas at my most recent visit. He was extremely professional and made the entire visit the most enjoyable one I have had. Outstanding. Engelmanas at my most recent visit. He was extremely professional and made the entire visit the most enjoyable one I have had. Outstanding. More
I recently entrusted my vehicle to Peter for service, and his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspe his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspecting my Lexus IS300 to address two specific noise concerns. I highly recommend Peter as a service advisor. Thank you for the exceptional assistance. More
The team at Lexus, specifically Peter Engelmanas, went above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchase above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchased from them directly, they treated me as if I did and even helped to cover the cost of some parts that should have been out of pocket for me. I will be coming back for service for the remaining life of this vehicle. They are a honest group of people, something hard to find these days... More
The best service,ahead of time. met all my expectations. I highly recommend Lexus of London. met all my expectations. I highly recommend Lexus of London. More
Peter made us feel special at our first service appointment. We are confident we made the right decision purchasing a lexus from our salesperson Rick Watson. appointment. We are confident we made the right decision purchasing a lexus from our salesperson Rick Watson. More
Always happy with my service. Heather was great. I appreciate the car wash as well. Heather was great. I appreciate the car wash as well. More
Truely exceptional service experience provided by Peter and Lexus of London. He is fantastic at his job and I look forward to my future dealings with him and Lexus of London. He is fantastic at his job and I look forward to my future dealings with him More