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Lexus of London - Service Centre

London, ON

4.9
967 Reviews

967 Reviews of Lexus of London - Service Centre

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February 01, 2018

Amazing service I was having car troubles with my 2010 Hyundai Accent and I went to Stephanie for advice, she went above and beyond to ensure I was fully taken care o More

by Lee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2018

Incredible service everytime I have been dealing with the service team @ Lexus of London for the past 5 years and never had a single bad experience. They treat you with respect, i More

by Elfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
January 31, 2018

Outstanding service everytime We can never think of owning anything but a Lexus. Lexus of London is by far the best dealership and they provide exemplary five star service. More

by Niki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
January 30, 2018

Excellent service Karen and Henry were excellent and very helpful. At this time, I am very happy with entire service team at Lexus of London. Very easy to deal with. More

by Oleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
January 29, 2018

No other dealership compares I have been a client of Lexus of London for nearly 10 years now-in addition to offering exceptional quality vehicles, every single interaction I have More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2018

BEST SERVICES I wanted to drop you a note and thank your company for the excellent service provided by your delightful employee Henry Gal. He provided a wonderfu More

by sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
January 25, 2018

Excellent I dropped my car was only minutes getting the paper work done, was offered a car to use if needed. I had a ride was told my car would be done by 11am More

by Thorogood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
January 20, 2018

Amazing work very pleased! :-) I would like to say thank you for the amazing service done by Romeo and his team appreciate all the excellent work done on my car, Lexus of London alw More

by Iceland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2018

Rick Rankine marvelous service During the service period found an unexpected requirement for a replacement part causing an overnight delay for parts. A replacement vehicle was immed More

by RCRsoldier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
Jan 19, 2018 -

Lexus of London responded

Hi There, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

January 03, 2018

thank you for nice service Do my 1600km service in lexus dealship, thank you for jack ji and Henry gao help me make an appointment. And this 1600 km service is for free which s More

by ADELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
Jan 19, 2018 -

Lexus of London responded

Hi Adele, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

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