Lexus of London - Service Centre

NX200t Fsport3 "Romeo Nissan was professional Romeo Nissan was professional in every sense of the word . He was also very courteous and kind. He returned all calls "Romeo Nissan was professional Romeo Nissan was professional in every sense of the word . He was also very courteous and kind. He returned all calls promptly, even when his shift had ended. on his own time which I really appreciated. I would feel very comfortable about recommending Romeo to anyone we know who needs automobile service More

Great Service I have only had excellent experiences and service at this dealership. Karen has always been helpful scheduling my service appointments and even fittin I have only had excellent experiences and service at this dealership. Karen has always been helpful scheduling my service appointments and even fitting me in last minute when I had a nail in my tire! Great people! More

Excellent Service Henry provided me very efficient service for repairing my vehicle. There was lots of things needed to be done and parts to be ordered, only took 1.5 d Henry provided me very efficient service for repairing my vehicle. There was lots of things needed to be done and parts to be ordered, only took 1.5 days for an overall repair and maintenance. Now my vehicle drives like when I drove it for the first time. More

Fast and efficient service. I initially called to see what the cost would be to replace my navigation screen and the quoted me 1 hour labour plus the part cost. I went in to pick I initially called to see what the cost would be to replace my navigation screen and the quoted me 1 hour labour plus the part cost. I went in to pick up a touch up paint pen and asked again and as I had forgot the previous quote price. The service guy must have felt bad because I was just past my warranty cut off and quoted me a half hour labour plus the part. When I came in for my I was back out the door in 45 minutes. More

Extremely reliable product and service Car is 5 years old. I only ever go in for regular service. Prices same or lower than Chrysler and GM but service is better. They provide a loaner, I g Car is 5 years old. I only ever go in for regular service. Prices same or lower than Chrysler and GM but service is better. They provide a loaner, I got a new ES350 this time, they cleaned my RX inside and out. Explained all charges up front and again after. Romeo, Henry, Karen are very friendly and courteous. I’ve owned cars for 46 years. Initial Lexus cost was a little higher than my GM and Chrysler but over the life of the Lexus ES and RX products they are far cheaper to own. Looking to buy? Call Rick, I’ve bought several from him. More

Maintenance Service as expected Service appointment proceeded smoothly without any problems. The service required about 2 hours. I enjoyed coffee and reading while I waited. The car Service appointment proceeded smoothly without any problems. The service required about 2 hours. I enjoyed coffee and reading while I waited. The car was washed, and looked great after servicing. While driving home I did not notice any problems, therefore overall this was a successful event. Service manager, Karen, was professional and pleasant to deal with. More

Great Service Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are kno Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are knowledgeable and friendly. More

48,000 km Service I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was give I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was given a loaner vehicle so I was able to go for lunch and do some errands, and then received a call that my vehicle was ready to go. Service was completed to my satisfaction. More

Impressive service Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran smoothly on road. My appreciation for his great work! More

Excellent Service I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed info I am consistently very well served by Karen Campbell. She is always extremely pleasant and helpful and I appreciate receiving her clear, detailed information about my car's service issues. My experience with any staff that I have ever dealt with over the years has been positive and I very much enjoy the comfortable atmosphere at Lexus of London! More