Lexus of London - Service Centre

This car is my baby. She is always well cared for and the wash/clean is always a welcomed perk! Downside is, I always get a nicer car than what I currently have as a loaner. It results in me wanting an upgr wash/clean is always a welcomed perk! Downside is, I always get a nicer car than what I currently have as a loaner. It results in me wanting an upgrade, my husband telling me I’m expensive enough, and me not getting a new car. Alas, such is life. More

Karen is consistently excellent and we are always pleased with our service. We use Lexus service to be sure the job is done right. The car is always washed and ready in a timely manner. with our service. We use Lexus service to be sure the job is done right. The car is always washed and ready in a timely manner. More

Excellent service. I had a couple of specific demands which were met. I keep my tires at different pressures. Everything done on time. Waiting area properly set up for social distancing. which were met. I keep my tires at different pressures. Everything done on time. Waiting area properly set up for social distancing. More

I had an excellent experience and service with Lexus of London I moved to London this year And always had my service done in Sarnia at Bailey Toyota I am completely satisfied with the service and spot on c London I moved to London this year And always had my service done in Sarnia at Bailey Toyota I am completely satisfied with the service and spot on care and kindness shown to me by the service dept receptionist and salesperson Sue I shall definitely return for further service on my Le us ES350 More

Excellent service and environment as always,Karen was Excellent service and environment as always, Karen was very prompt in booking appointment for our Winter tire change, Showed up early for appointmen Excellent service and environment as always, Karen was very prompt in booking appointment for our Winter tire change, Showed up early for appointment and was accommodated without wait. Keep up the great work. JR More

Right from the beginning of becoming a customer, I have been treated very well. The people at the dealership have proven themselves more than once on my behalf. been treated very well. The people at the dealership have proven themselves more than once on my behalf. More

Excellent service! You really need to amend this section "Your review needs to be at least 25 words long" because a person can not submit their remarks if there is not 25 words. I just needed two! "Your review needs to be at least 25 words long" because a person can not submit their remarks if there is not 25 words. I just needed two! More

Front office staff are friendly and personable. However the service workers are inept and should not be allowed access to cars without supervision.The work listed on the work order is not necessarily compl the service workers are inept and should not be allowed access to cars without supervision.The work listed on the work order is not necessarily completed.Unfortunately if service work is not done at the dealership, warranty problems are sure to arise. This ensures that customers return to shoddy treatment instead of looking for reliable work More

The best Service Department I have ever experienced- bar none. I have never been undeserved. The team is polite, professional and proficient a- always exceeding expectations. Thank you. none. I have never been undeserved. The team is polite, professional and proficient a- always exceeding expectations. Thank you. More

Great service experience as always, my car is running great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment great, always efficient dependable nice pleasant experience every time, Karen is always great to deal with. Look forward to every service appointment, car is always spotless makes you feel good driving it. More