Lexus of London - Service Centre

Fantastic group of people who work very well together. I alway feel like I am the most important customer on every visit. Whether it be for service or to get a new vehicle. alway feel like I am the most important customer on every visit. Whether it be for service or to get a new vehicle. More

Very friendly , professional and knowledgeable. Provided options for the work to be done . No concerns with any of the service. I always appreciate the car wash too. Thank you options for the work to be done . No concerns with any of the service. I always appreciate the car wash too. Thank you More

Always excellent service, very consistent in looking after the customer. Great management and very good service department people. Very good all around experience and would recommend to my friends. after the customer. Great management and very good service department people. Very good all around experience and would recommend to my friends. More

The Lexus of London service team service is a 10 in my books. I have been dealing with them for over 8 year now and looking forward to many more. books. I have been dealing with them for over 8 year now and looking forward to many more. More

My service was on time. The staff were very professional and friendly. My problem was dealt with in a timely manner. My bill was explained to me. Thank you. and friendly. My problem was dealt with in a timely manner. My bill was explained to me. Thank you. More

Karen was attentive to my request for auto service. She has always been friendly and she explained additional items that required completion. When the wait time needed to be extended for these she was able has always been friendly and she explained additional items that required completion. When the wait time needed to be extended for these she was able to get a loaner vehicle so I could get in with my day. When I picked up my car earlier than expected I found it cleaner than when I brought it in and I thought I had cleaned it pretty well beforehand. Overall Karen and the service team did a great job as always. More

Carmen and the Service Team did an excellent job and looked after my vehicle as requested and in a timely manner. Thank you. Car was returned nice and clean. looked after my vehicle as requested and in a timely manner. Thank you. Car was returned nice and clean. More

Great work done on time and with courtesy. They met the Covid challenges well and still got me in and out on time. They took the time to fill me in about my car and it's service needs! Covid challenges well and still got me in and out on time. They took the time to fill me in about my car and it's service needs! More

Karen Campbell is the most honest reliable service advisor. I have been dealing for years with Karen. Always a pleasure and always positive. Would recommend her to all my friends. advisor. I have been dealing for years with Karen. Always a pleasure and always positive. Would recommend her to all my friends. More

I had my winter tires removed and summer tires mounted yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren Rossini and Jordan Fera. I feel welcome and valued as a customer. More