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Lexus of London - Service Centre

London, ON

4.9
966 Reviews

966 Reviews of Lexus of London - Service Centre

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April 01, 2021

Dale is great, professional and very friendly. The work done on the vehicle is excellent. I trust Lexus London because of these great people at the service department. More

by lexuskong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

It exudes professionalism.All staff are friendly and helpful. Highly recommend. The entire process from booking to pick up was well done. I applaud the staff. More

by Tony.dagnone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
March 26, 2021

The service was very good over my expectation the car is in very good hand with you guys and the client service personnel Dave was helpfull and very nice thank you More

by Denis Longpre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Requested wait for 2 items to be done. Tire change and required Safety change. Both done within 1.5 hours. No issues. Waited in pleasant, quiet surroundings. More

by joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Simply wish to previous reviews that I have submitted. Exemplary service that other dealerships wish to emulate but can't. Cost for me is never the issue; service is. A dealership is defined by service! More

by drnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

My wife I have been a customer of Lexus of London for 8 years, we both have a Lexus, my son and daughter also bought one. Bottom line is the exceptional service and quality of their cars. It’s a pleasure d More

by Monty Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
March 22, 2021

we drove from Windsor to London for a short get away. while in town we booked an appointment for car service. we got a loaner shopped around till the work was done on our vehicle. customer service is exc More

by jmikhaelll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Three RX350's later and I continue to be very satisfied Three RX350's later and I continue to be very satisfied with the service department at Lexus of London. Lexus of London is second to none for their More

by Happy Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Going on almost 4 years of outstanding service on my Lexus vehicles. Special thanks to Adam McCallum, a Service Manager who knows how to make things right! Minor mishap in my last service appointment, a More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
March 16, 2021

Lexus of London is an outstanding dealership not just for the thrill of purchasing a new Lexus but also for their service and attention to detail. The Service experience from Karen to the Technicians and the More

by Ed582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
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