Lexus of London - Service Centre

The Lexus of London service team service is a 10 in my books. I have been dealing with them for over 8 year now and looking forward to many more. books. I have been dealing with them for over 8 year now and looking forward to many more. More

My service was on time. The staff were very professional and friendly. My problem was dealt with in a timely manner. My bill was explained to me. Thank you. and friendly. My problem was dealt with in a timely manner. My bill was explained to me. Thank you. More

Karen was attentive to my request for auto service. She has always been friendly and she explained additional items that required completion. When the wait time needed to be extended for these she was able has always been friendly and she explained additional items that required completion. When the wait time needed to be extended for these she was able to get a loaner vehicle so I could get in with my day. When I picked up my car earlier than expected I found it cleaner than when I brought it in and I thought I had cleaned it pretty well beforehand. Overall Karen and the service team did a great job as always. More

Carmen and the Service Team did an excellent job and looked after my vehicle as requested and in a timely manner. Thank you. Car was returned nice and clean. looked after my vehicle as requested and in a timely manner. Thank you. Car was returned nice and clean. More

Great work done on time and with courtesy. They met the Covid challenges well and still got me in and out on time. They took the time to fill me in about my car and it's service needs! Covid challenges well and still got me in and out on time. They took the time to fill me in about my car and it's service needs! More

Karen Campbell is the most honest reliable service advisor. I have been dealing for years with Karen. Always a pleasure and always positive. Would recommend her to all my friends. advisor. I have been dealing for years with Karen. Always a pleasure and always positive. Would recommend her to all my friends. More

I had my winter tires removed and summer tires mounted yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren Rossini and Jordan Fera. I feel welcome and valued as a customer. More

Have always taken great cate of us and given us lots of options this is our 4th vehicle thru them. So that says it all. options this is our 4th vehicle thru them. So that says it all. More

Always friendly great service,Karen Campbell always handles any problems in service. The young gentlemen who has a great smile directs your car into service spot. handles any problems in service. The young gentlemen who has a great smile directs your car into service spot. More

I have had only positive experiences at Lexus of London over the years. All members of the service staff genuinely care about their customers and provide clear and detailed information about repairs. over the years. All members of the service staff genuinely care about their customers and provide clear and detailed information about repairs. More