Lexus of London - Service Centre

Called and Shanna answer from the service desk she was able to fit me in. Shanna was professional and friendly and was able to diagnose my issue quickly. Direct interaction was good as well. She was fast able to fit me in. Shanna was professional and friendly and was able to diagnose my issue quickly. Direct interaction was good as well. She was fast and responsive. Thank you. More

Absolutely! Here's an example: Dear Shanna McQuarrie 9Sevice Advisor) I wanted to take a moment to express my sincere gratitude for the amazing service you Here's an example: Dear Shanna McQuarrie 9Sevice Advisor) I wanted to take a moment to express my sincere gratitude for the amazing service you provided. Your attention to detail, timely responses, and willingness to go above and beyond were truly exceptional. Thank you for making my experience so positive and memorable. Best regards, Greg Collins More

Shanna is a terrific service advisor! ! Thanks so much for your great explanations of required work on my vehicle. ! Thanks so much for your great explanations of required work on my vehicle. More

We’ve had 4 Lexus products. The reliability, low cost of servicing is surprising. Everyone is friendly and efficient. We will continue to have our cars serviced by Lexus until t The reliability, low cost of servicing is surprising. Everyone is friendly and efficient. We will continue to have our cars serviced by Lexus until the day we pass on. More

Always great to use Lexus of London when its needed. Their service advisor Karen Campbell is extraordinary! Their service advisor Karen Campbell is extraordinary! More

Karen is extremely knowledgeable and very professional. Best Service in town and she does it with a smile! Best Service in town and she does it with a smile! More

My experience with LEXUS was as always, excellent. Karen was professional, courteous and very pleasant as always. The first person that greeted me was also very courteous as I dropped off my vehicle i Karen was professional, courteous and very pleasant as always. The first person that greeted me was also very courteous as I dropped off my vehicle in the entrance to the service dept. More

superb service standard kindly lent me a loaner car for the duration of my service the duration of my service More

friendly and knowledgeable and committed . the seating area is very comfy .i had an issue with the sensor at the trunk door and it was fixed the seating area is very comfy .i had an issue with the sensor at the trunk door and it was fixed More

Always helpful, pleasant and professional. Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after servic Appointments are never a problem and having a car assigned without having to wait is soooo helpful.Always love stepping into my CLEAN car after service is a real plus!! It's key for keeping me as a clients thank you and by the way Lexus/Toyota reliability of the car itself minimizes the cost of ongoing service another real fact for staying with this manufacturer. More