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Lexus of London - Service Centre

London, ON

4.9
997 Reviews

997 Reviews of Lexus of London - Service Centre

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March 19, 2025

Lexus Customer Service Highlights: 1. Professionalism and Courtesy: Highly trained staff offering respectful and attentive service. 2. Quick Response: Fast and efficient handling of inq More

by Maher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No need General comment
March 07, 2025

First time coming to Lexus for service for my 2007 ES350 (which is new to me last month) and I was surprised that Shanna Mcquarrie took the time to get to know me and my expectations, my concerns and what c More

by Jackie Hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I brought my vehicle in for a recall. The work was done earlier than expected which was a good surprise. More

by Clarky
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Romeo makes every effort to make things right, even when the situation introduces hurdles out of his control. Thanks for everything. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I receive very good care from Peter on my last visit to Lexus of London to service my vehicle More

by diinn88
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I brought my vehicle in for some work and it was taken care of in a quick and professional manner More

by Xue
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Peter took very good care of my car when I bring it in for services. More

by basqueester
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

I love these guys! The whole team is great - good vibes the whole time and every time I go there!! Wouldn't go anywhere else - THANKS AGAIN SHANNA MCQUARRIE (SERVICE More

by elleeatonsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

elleeatonsmith responded

I love these guys! The whole team is great - good vibes the whole time and every time I go there!! Wouldn't go anywhere else - THANKS AGAIN SHANNA MCQUARRIE (SERVICE ADVISOR)!!!

February 25, 2025

Shanna always provides excellent service! She is friendly, knowledgeable and always patient when is comes to helping me pair my phone More

by Owen.campbell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

I have had a pleasant experience servicing my lexus here for the 1st time. Will come back if needed in future for sure. More

by singhb7832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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