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Lexus of London
London, ON
4,159 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,159 reviews
June 17, 2023
lexus of London sale Larry is an amazing guy! So professional, so kind , and we will come back for him. So professional, so kind , and we will come back for him. More
by Jasonzy14569
June 16, 2023
Larry provides the best and professional service. He is very knowledgeable and professional. I really happy to have the service. He is very knowledgeable and professional. I really happy to have the service. More
by Yufeng
June 15, 2023
I am happy with the service at this dealership. If I have an issue I would notify them. If I have an issue I would notify them. More
by Emoore
June 15, 2023
Happy with service. Very attentive and concerned with our time.Hopefully dealt with our problem. Very attentive and concerned with our time.Hopefully dealt with our problem. More
by Kilbypaul
Employees Worked With
June 15, 2023
I enjoyed my buying experience with Sue Vincent. She was able to narrow down what my needs were, and was quick to let me know when the right car was returned from lease. I am a glad to have dealt wi She was able to narrow down what my needs were, and was quick to let me know when the right car was returned from lease. I am a glad to have dealt with Sue and Lexus of London. More
by Dale
Employees Worked With
Other Employees :
John who showed what all the buttons did., Sue Vincent
June 14, 2023
I was very pleased with all aspects of this dealership. Very attentive and courteous to all my needs and questions. Lisa was very helpful and really supported me throughout the entire process and conti Very attentive and courteous to all my needs and questions. Lisa was very helpful and really supported me throughout the entire process and continues to do so well after I have driven off the lot. I am happy to be Lisa's first new car sale at Lexus ! More
by Ms. E. Makris
June 12, 2023
I have always had a great experience with this dealership. Lisa although new in this business, was very helpful and Knowledgeable. She made every effort to accommodate my needs. I wish her gr dealership. Lisa although new in this business, was very helpful and Knowledgeable. She made every effort to accommodate my needs. I wish her great success and I would recommend working with her to anyone. More
by philip
Employees Worked With
June 10, 2023
Very welcoming dealership to walk into. Lisa confidently answered our many questions we had and were impressed overall with our experience. We would highly recommend her to our family and f Lisa confidently answered our many questions we had and were impressed overall with our experience. We would highly recommend her to our family and friends. More
by Pete & Kathy
Employees Worked With
June 09, 2023
Lisa was very courteous and helpful with the information I requested and continues to search for the particular vehicle I’m looking for. Very professional! I requested and continues to search for the particular vehicle I’m looking for. Very professional! More
by Lino.niro14
Employees Worked With
I spoke with Lisa over the phone
