Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
4,164 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,164 reviews
March 30, 2024
Can’t recommend Rick or Lexus of London enough! He was able to work his magic to get me my dream car! Also huge thank you to Lauren and Corey! Everyone was wonderful and you definitely won’t be dis He was able to work his magic to get me my dream car! Also huge thank you to Lauren and Corey! Everyone was wonderful and you definitely won’t be disappointed with your experience! Thank you so much! 😊 More
by Meaghan
March 29, 2024
Lexus of London and especially our sales representative Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much fo Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much for making the purchase of our new Lexus so enjoyable. More
by Gus
March 28, 2024
The staff at Lexus was wonderful very informative made us feel at home we have no complaints whatsoever and we will be back to buy another car feel at home we have no complaints whatsoever and we will be back to buy another car More
by jamiemartin9889
March 28, 2024
We were treated very well at the dealership and road tested a couple of vehicles. Although we found a pre owned vehicle at another dealership we would not hesitate to deal with London Lexus for our next tested a couple of vehicles. Although we found a pre owned vehicle at another dealership we would not hesitate to deal with London Lexus for our next vehicle. More
by Rog
March 28, 2024
The staff were kind, courteous and very engaged in helping me select a vehicle that met my needs. Jillian listened to me regarding what I was looking for and provided some great choices. She knows th helping me select a vehicle that met my needs. Jillian listened to me regarding what I was looking for and provided some great choices. She knows the vehicles well and I felt comfortable making my choice and did not feel any pressure to Make a decision. More
by Suzanne de Jong
March 28, 2024
Very good service received from Peter Engelmanas on our last visit. He was very attentive to our concerns and was very easy to talk to. Great job Peter last visit. He was very attentive to our concerns and was very easy to talk to. Great job Peter More
by IS300OWNER
March 27, 2024
Peter was very helpful when I brought my vehicle in for service. He explained everything thoroughly and advised us of what we could expect in the future. Great customer service service. He explained everything thoroughly and advised us of what we could expect in the future. Great customer service More
by Britt_L
Employees Worked With
March 26, 2024
Outstanding service. I love my Lexus and these guys help me keep it running in top form. Thank you Lexus & Peter I love my Lexus and these guys help me keep it running in top form. Thank you Lexus & Peter More
by steve3
Employees Worked With
March 26, 2024
Very good and friendly sales and service person with detailed introduction of all the functions and driving condition. Superior! detailed introduction of all the functions and driving condition. Superior! More
by Ying
