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Lexus of London

London, ON

4.9
3,851 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,851 reviews

February 16, 2013

bought rx400h they were great . even brought the car to me . having some problems with the car battery falure in first two days.having problems with headlight self leveling system and headlight condensatio More

by central
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stephanie shearsby
February 15, 2013

Excellent dealership. Sales person I dealt with (Stephanie Shearsby) was excellent and looked after everything at a level you would expect from a Lexus Dealer. Fantastic experience all around! More

by MattScott
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie Shearsby
January 15, 2013

Carrie was excellent to work with us when we recently purchased a new SUV. She made sure all our questions and concerns were answered. She even ended up delivering my new vehicle to me at work to fit it More

by myrnamckinnon
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Recommend Dealer
Yes
Employees Worked With
Carrie Fischer
December 24, 2012

I have always had my 2008 RX350 Lexus serviced at London Lexus. The service and quality of work is superior. While everyone is very professional, friendly and helpful, Adam McCallum, Service Manager is tops More

by Sandy Wilson
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam McCallum, Adam McCallum
December 21, 2012

We highly recommend Mat for exceptional customer service, attention to details and the prompt courteous manner Mat exudes. Mat will continue to get our business and we highly recommend him to our friends. More

by Tammyeasterbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Granger, Mathew Granger
December 20, 2012

Mat Granger was amazing in helping us find the perfect car. We were at a unique point in our lives, wanting a car with cargo for 2 small kids, and great fuel mileage. He was extremely patient with our " More

by alancoombs
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Granger, Mathew Granger
December 20, 2012

By far the best car dealership I have dealt with anywhere....initially for a new car purchase in 2002, service from then unril now, and then an upgrade to a higher-end used vehicle most recently ( More

by jdsummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Granger, Tom, Callie, Adam, Karen, and especially,Allan Calvert!!, Mathew Granger
December 20, 2012

Lexus of London is the best Toyota/Lexus dealership that I have ever dealt with - their attention to Customer Service and appreciation for your business is 'tops' and everyone in the Team seems to be pullin More

by Dave Nicolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Callum, Karen, Callie, John and Alan, Mathew Granger
December 19, 2012

Great experience. I enjoyed working with Mat and his team. I chose to make a 2 hour drive to London instead of buying locally and I'm glad I did. More

by skryway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Granger, Mathew Granger
December 19, 2012

When visiting Lexus of London Mathew and his team was great at answering any questions i had on the fleet of vehicles on their lot and show room. When i decide to buy i went used for now and my car is tr More

by caloura1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Granger, Mathew Granger
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