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Lexus of London

London, ON

4.9
3,851 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,851 reviews

October 19, 2013

We recently purchased a 2014 RX350. It was a pleasure We recently purchased a 2014 RX350. It was a pleasure to deal with Tom. He is very knowledgeable about the product and gladly answered our many,many More

by Gordonp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott
October 10, 2013

I visited both Windsor Lexus and Lexus of London in my search for a replacement for my 2010 Lexus Rx-350. The difference in attitude and professionalism is marked. In Windsor I felt like I was dealing wit More

by CCMEH947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott
October 10, 2013

Our experience with Stephanie Shearsby was not good. It was outstanding! She, unlike all the other dealers, returned my calls and emails promptly, answered every question I came up with. Very professiona More

by DorothyMcConville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 07, 2013

Do you believe in destiny? My husband had been talking about looking for a new car. He had never liked our 2011 vehicle. He claimed it was a noisy car and as for myself I kept tangling with the garage d More

by dysonf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Granger
October 07, 2013

Stephanie was very friendly and very accommodating, she met us after hours as we were from out of town. She did everything she could to get us the car at the best price. When we picked up the car she met u More

by Depuydt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stephanie
October 03, 2013

Recently my mother and step father purchased a vehicle at Lexus of London and was assisted by Matt Granger. After hearing of the exceptional service Matt provided I felt I just had to write a review to ackn More

by RobinD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Granger
October 01, 2013

Tom Hiscott was awesome! We never felt pressure to buy a vehicle throughout the whole process and during the many visits to Lexus of London. He took time to know about our lives and what was important to u More

by Macadacious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott, Tom Hiscott
October 01, 2013

We received amazing service when we brought our Lexus in to be looked at. Romeo Nissan looked after us and from the moment we stepped into the service area, he treated us with the utmost respect and answere More

by theloneys57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
September 28, 2013

It was a real pleasure to deal with Matt Granger on the purchase of our 2012 Hyundai Genesis Coupe. We initially test drove the vehicle and knew fairly soon that we wanted to purchase it as soon as possibl More

by Captkork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Granger
September 12, 2013

Great dealership. Mat Granger was excellent. I recommend them highly. I plan to buy my next car from Mat. He was very friendly, willing to negotiate, and made sure everything was in order before I picked up More

by evansbrian
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Granger
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