Lexus of London

Great dealership My first contact with this dealership was last summer while looking for an ES300H. At that time the salesman handling my needs was Rick Watson. He wa My first contact with this dealership was last summer while looking for an ES300H. At that time the salesman handling my needs was Rick Watson. He was nothing less than a class act. He was very respectful, he answered all my questions in an efficient and timely manner. If he didn't have the answer immediately at hand he ensured he used dealership resources to get it. During my search for this vehicle I visited many Lexus dealers and in the end I purchased this vehicle from Lexus of London this spring primarily due to Rick Watson. Note that this dealership is a 3 hour drive from my home so he must be good. A salesman Lexus of Lomdon should be proud to have in their employ. More

Quality work and Amazing Service I bought a Lexus 2 years ago and I have been very pleased with the quality and level of customer service I have received from Lexus of London. I have I bought a Lexus 2 years ago and I have been very pleased with the quality and level of customer service I have received from Lexus of London. I have 3 small children so getting anything done is always a challenge but Jason Janusz in the service department has gone above and beyond to make every dealing I have with them extremely pleasant and as convenient as possible for me. This team goes way above and beyond to service the needs of their customers and it shows in every interaction I have had with them! More

Excellent quality and customer service! I recently bought the NX200T from this dealership and I was extremely satisfied with my purchase. Rick was professional, friendly, and provided excell I recently bought the NX200T from this dealership and I was extremely satisfied with my purchase. Rick was professional, friendly, and provided excellent customer service. He was able to answer all my questions and made the purchase process hassle free. I would recommend this dealership to all my friends and family. More

Highly Recommend This Dealership for Purchase and Service I just finished purchasing my third Lexus SUV from this dealership. I have also had all of the service done on my vehicles at this dealership and am I just finished purchasing my third Lexus SUV from this dealership. I have also had all of the service done on my vehicles at this dealership and am very happy with the results. All of the staff I have encountered here are very friendly, helpful, knowledgeable, professional and go out of their way to make your visit a pleasant experience. The dealership is very comfortable, fair and competitive and I highly recommend there services to anyone, you will not be disappointed. I have already convinced my neighbours to use this dealership and they are now on their third vehicle from Lexus of London as well. I wouldn't think of going anywhere else. 5 STARS! More

Excellent This is the first vehicle I have purchased from this dealership. Dealt with Rick Watson who was helpful, courteous, and patient. Overall it was a plea This is the first vehicle I have purchased from this dealership. Dealt with Rick Watson who was helpful, courteous, and patient. Overall it was a pleasant experience purchasing a new vehicle. Would certainly recommend Rick and this dealership. More

Professional/Efficient Recently traded a 2007 Yukon for a 2013 Lexus RX350. Most of the required info was communicated via the internet. Very clean, efficient and to the poi Recently traded a 2007 Yukon for a 2013 Lexus RX350. Most of the required info was communicated via the internet. Very clean, efficient and to the point. Once the sale was made a delivery date was scheduled. We are 2 hrs away, arrived early afternoon, Stephanie had all paperwork ready for signatures, they were signed and we were back home for supper (now that,s professional/efficient). More

First Class all the Way We recently traded our 2007 Lexus RX350 for a 2012 Lexus . The whole experience was easy and comfortable. Our sales person, John Willits found the veh We recently traded our 2007 Lexus RX350 for a 2012 Lexus . The whole experience was easy and comfortable. Our sales person, John Willits found the vehicle we were looking for, and the final sale was completed by Sean McRae who answered all our questions and made us feel comfortable and a part of the "Lexus" 1st class treatment. From the time we enter the building we are treated by friendly and welcoming people, and all service is excellent. Romeo Nissan is our service "guy" who is very accommodating and gets things done quickly. Thanks to all the staff who helped us with our purchase. Lexus of London gives "ROYAL TREATMENT"! More

New Vehicle experience Great experience. This is my third vehicle purchased from this dealership and I would not go anywhere else. My salesman could not be any more friendli Great experience. This is my third vehicle purchased from this dealership and I would not go anywhere else. My salesman could not be any more friendlier and respectful. From sales to service you are treated like you own the dealership. Thanks to all More

Third Lexus Hi - this is my third Lexus and my first experience with salesperson Rick Watson. I've found Rick to be a pleasure to work with. He listened attenti Hi - this is my third Lexus and my first experience with salesperson Rick Watson. I've found Rick to be a pleasure to work with. He listened attentively to my requirements and worked deligently to find a car that was just what I was looking for. He was always available to answer any questions and seemed to be very knowledgeable. More

effecient, and very clear description of servicing i am very pleased that you have finally hired female sales people and moved into the current market demographics.....as a professional female I am alw i am very pleased that you have finally hired female sales people and moved into the current market demographics.....as a professional female I am always looking to promote like women in business...I will be buying a new vehicle soon and am happy to work with a female.... More