Lexus of London

My experience with London Lexus was first rate from start to finish. My sales associate was Mat Granger and I can confidently recommend him to anyone seeking a new or re-sale Lexus. He is thoroughly versed to finish. My sales associate was Mat Granger and I can confidently recommend him to anyone seeking a new or re-sale Lexus. He is thoroughly versed in the vehicles, does not try to "sell" you but assists in helping you find the right vehicle that fits your needs. The car was ready on time, was spotless, pristine and the process was smooth and professional from beginning to end. I would suggest anyone seeking a quality vehicle start their search with Mr. Granger and Lexus of London....I'm glad I did. More

To whom it may concern: I have been a Lexus fan for To whom it may concern: I have been a Lexus fan for many years and continue to return to Lexus of London for all my sales and service needs. To mak To whom it may concern: I have been a Lexus fan for many years and continue to return to Lexus of London for all my sales and service needs. To make a long story short I no longer needed my RX400h so decided to trade it in. Generally I take a long time to decide on what model to select and what options to include. This time was no different. I was advised by Mat that a GS350 was traded in with very low kms so I took the opportunity to test drive it a couple of times. Anyhow time got away from me and a month went by. It was hard to believe that this GS was still on the lot but I was still flipping between the RX, ES and GS. Finally I went home and made the decision to purchase the GS. Murphy's Law it was sold when I called back in 10 mins! I could not believe it! Obviously I was upset. As luck would have it I was contacted about a month later and advised that a brand new black on black F Sport was now in stock. I first looked it over and then took it for a couple test drives. Mat was very patient and took the time to explain all the many options. This time I did not wait to close the deal. Mat worked hard for me to close the deal and I want to thank him for persevering. I would strongly advise anyone looking for new or used car to consider Lexus and Mat will take care of you. Sincerely, Steve Pineau Proud owner of Lexus' IS250, SC430 and now a GS350 More

Our experience with Lexus of London has been the most rewarding of all our leasing/purchasing endeavours. From the first moment we visited the showroom the staff have always been friendly, helpful and c rewarding of all our leasing/purchasing endeavours. From the first moment we visited the showroom the staff have always been friendly, helpful and courteous. Our salesperson, Mat Granger, was very knowledgeable about all the Lexus products and was able to answer our many questions concerning hybrid vehicles. With his leasing experience we were able to complete a deal for our first Lexus Hybrid. With Mat's friendly outgoing demeanour our dealings with him have been like dealing with a good friend. I would highly recommend Lexus of London and especially Mat Granger. More

Tom Hiscott is a very knowledgeable, professional and a "no-pressure" salesperson. He listens to what you want and works within your budget. I have leased three vehicles from Tom and the experience was a "no-pressure" salesperson. He listens to what you want and works within your budget. I have leased three vehicles from Tom and the experience was always pleasurable. In fact, everyone at the dealership is a wonderful to deal with and greets you by your first name. I would highly recommend Tom and the Lexus of London dealership for all your needs from sales to service. They deliver what they promise and beyond. More

My husband and I were looking at trading in our 2001 Lexus is300 within the next few months or so. We were not in a rush, but thought we should maybe start looking to see what's out there. We had not de Lexus is300 within the next few months or so. We were not in a rush, but thought we should maybe start looking to see what's out there. We had not decided on a make or model of our next vehicle. 2 years ago we had a fantastic experience with John willits at lexus of london with the purchase of a previous vehicle! So when it came time for us to upgrade to a newer vehicle again, All we knew is we really trusted and wanted to deal with John Willits again! I started looking on autotrader.ca so i could see some car options to talk to john about, then I noticed a used Mazda 3 at lexus of london. I called John just to inquire on maybe trading my older Lexus in on the Mazda. John was very prompt with getting back to me with a deal my husband and I could not refuse! I convinced my husband that we really need to go see and test drive the Mazda. John had me very excited about the car and the only day we could test drive it was the day John happened to be out of town. John reassured us he would put us in the great hands of his coworker Matt Granger and that Matt would take great care of us! Matt was extremely professional and very easy to talk too! So much so that we signed the deal with Matt that day! :-) my husband and I felt no pushyness From Matt. He was just a genuine honest and nice guy! When it came time to pick up The car matt was organized and had everything ready to go for us! Car was full of gas and the car was absolutely immaculate inside and outside! We both agree that John Willits and Matt Granger are both excellent to deal with they both are honest guys that take pride in what they do! we will definitely be recommending both of them to all our family and friends! :-) More

This shopping experience was amazing from the time I was greeted in the am to the time I took delivery of my new wheels. Very professional greeted in the am to the time I took delivery of my new wheels. Very professional More

. Many thanks to Carrie Fisher. Carrie was extremely . Many thanks to Carrie Fisher. Carrie was extremely professional ,knowledgeable and very friendly. I would recommend Carrie to anyone in the marke . Many thanks to Carrie Fisher. Carrie was extremely professional ,knowledgeable and very friendly. I would recommend Carrie to anyone in the market for a new Lexus. More

Looking to lease a new SUV came inn to Lexus of London where I was offered assistance by Matt Granger. Truly impressed by his knowledge he went above and beyond to get us into a new Lexus RX 350. We are where I was offered assistance by Matt Granger. Truly impressed by his knowledge he went above and beyond to get us into a new Lexus RX 350. We are so pleased by all the helpful knowledge and proffecional service we revived from Matt. The service does exceed out expectation, we are loving our new Lexus. Thank you Matt!! :) Tony Larisa Sizonenko More

In the summer of 2012, when my Ford Escape braked down I decided to go with Toyota. I had pretty good deal worked out with Toyota in London Ont. for FJ Cruiser. Before singing up for the car my wife and I s decided to go with Toyota. I had pretty good deal worked out with Toyota in London Ont. for FJ Cruiser. Before singing up for the car my wife and I stop at Lexus of London (I did promise my wife, that I will buy her next time a Lexus RX, if we will have to get a new car ). She did not hold me to that promise, and said, that we can go with FJ. Mat Granger in the sales department was knowledgeable and helpful. I felt welcome and at home working with Mat and know that he truly went above and beyond to get things done for me. Now when I am coming for RX`s service he always have a moment for me. All staff at Lexus OF LONDON is very friendly and welcoming. Alan Calvert's friendliness, professionalism and welcoming demeanor always make you feel like you're someone special. He goes out of his way to come and greet you at the door each and every time. And he remembers your name. As well, both Karen and Lindsey in the service department have been an absolute pleasure. They are always so courteous and friendly. As a matter of fact, everyone at the Lexus of London dealership have been amazing. It's nice to know that going to get your car serviced is always going to be an enjoyable experience. Thank You all at Lexus of London for your professionalism. More

Having looked extensively for a car it was refreshing to run into Miss Shearsby at Lexus of London. This girl is a professional; far beyond programmed and robotic responses of other dealerships . She knew run into Miss Shearsby at Lexus of London. This girl is a professional; far beyond programmed and robotic responses of other dealerships . She knew her product, understood my need and we quickly come to an agreement. After the sale ,her attention to a slight problem on the used vehicle once again proved that I had made the right decision! I highly recommend Mrs. Shearsby More