Lexus of London

2009 Lexus GS 350 This is my second time i purchased a vehicle from Lexus of London. I live in Kitchener, but was worth the drive to London. Thanks to John Willits and This is my second time i purchased a vehicle from Lexus of London. I live in Kitchener, but was worth the drive to London. Thanks to John Willits and his crew for the excellent service. I can strongly recommend this dealership to anyone. Other Lexus dealers - if you reed this review, follow this dealerships strategy. Happy customers = $$$. Thanks again Janos K. from Kitchener. More

very helpful and friendly sales Lexus Of London has many high quality car with good customer service and very nice sales, especially JACK JI , this nice guy speaks both Chinese and E Lexus Of London has many high quality car with good customer service and very nice sales, especially JACK JI , this nice guy speaks both Chinese and English, and Jack has a good customer service and experience which can always answer my questions on time. by the way I have bought 2 car from him. More

Jack Ji He helped me to pick my first car and gave me plenty of suggestions based on my budgets and concerns. Jack is a super nice person and he is always re He helped me to pick my first car and gave me plenty of suggestions based on my budgets and concerns. Jack is a super nice person and he is always ready to help others. More

Margaret Stephanie was very professional and friendly. I had good negotiations experience, she was very nice, straight forward, and informative, just one big e Stephanie was very professional and friendly. I had good negotiations experience, she was very nice, straight forward, and informative, just one big exception: forgot to give me the ownership. Quite a booboo for me. Everything else was almost perfect. Very quick, easy, comfortable, kind, cool. Stephanie showed me the car in and out, set my electronics and explained everything to me very kindly and she had patience, answered all my questions. I, as a woman have experienced being ignored at the dealerships. This time I was treated equal, was looked in the eyes not left behind in the hallway somewhere. Same applies for my husband. I would recommend Stephanie and her dealership to anyone. Good job, Stephanie. Margaret More

Stephanie Shearsby - exceptional service! Stephanie was exceptional from start to finish. It was an absolute please dealing with her. Stephanie was very professional, very diligent, hones Stephanie was exceptional from start to finish. It was an absolute please dealing with her. Stephanie was very professional, very diligent, honest and most importantly she treated us fairly, (qualifications that not every car dealership sales person have) Stephanie was always attentive to our questions and concerns, from a million questions we had she reply every single one, she was very patient with us. Very competitive. We felt very comfortable making the transaction with Stephanie. Dealing with everyone at Lexus of London was a pleasure most specially dealing with Stephanie. We drove long distance to obtain the competitive prices of Lexus in London, Ontario. Stephanie was awesome, Lexus of London is lucky to have her. Thank you for everything. More

Fast and Very Courteous Had tome tire pressure problems showing up on the computer on my older Lexus. They took some time and checked all the tires, reset the computer and se Had tome tire pressure problems showing up on the computer on my older Lexus. They took some time and checked all the tires, reset the computer and sent me on my way in 15 minutes with complimentary service. More

Impressive Service This is my first Lexus and I am certainly impressed with the quality of service I received at this dealership. Sue Vincent was very down to earth and This is my first Lexus and I am certainly impressed with the quality of service I received at this dealership. Sue Vincent was very down to earth and approachable as a salesperson and I didn't feel pressured. She was informative and if she didn't know something, she found someone who did! Everyone was friendly and attentive. I am looking forward to working with this dealership for many years to come! More

Very Professional, Friendly Dealership This was my first Lexus and I am quite happy with every aspect of the product. The attention to detail and the driver's needs are the best I have ever This was my first Lexus and I am quite happy with every aspect of the product. The attention to detail and the driver's needs are the best I have ever experienced, and I have owned many makes over 40 years of driving. Stephanie was very accommodating and was totally focused on making sure that the product was going to meet my needs. She was very professional and friendly. I went to many dealerships before visiting Lexus. However, Stephanie and her staff put me at ease and I felt very comfortable making a deal to purchase there. It is definitely a dealership where you will not feel like a number and an ends to a means, but where you get treated with respect and they make sure you are truly happy with the product. I would recommend Stephanie and her dealership to anyone. Great job, Stephanie Shearsby ! Randy More

New lease Great dealership Very professional Very accommodating Highly recommend to anyone and everyone!!!! The general manager, Chris Pinelli, is a class a Great dealership Very professional Very accommodating Highly recommend to anyone and everyone!!!! The general manager, Chris Pinelli, is a class act and very easy to deal with! More

LEASE RENEWAL THIS IS MY 5TH LEXUS AND I'M CONTINUALLY HAPPY AND SATISFIED WITH BOTH THE SALES A SERVICE AT LEXUS OF LONDON. STEPHANIE SHEARSBY WAS VERY PLEASANT TO THIS IS MY 5TH LEXUS AND I'M CONTINUALLY HAPPY AND SATISFIED WITH BOTH THE SALES A SERVICE AT LEXUS OF LONDON. STEPHANIE SHEARSBY WAS VERY PLEASANT TO WORK WITH AS ARE ALL THE SALES AND SERVICE STAFF. More