Lexus of London

Attention to detail These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive main These folks are attentive to my needs and wishes. They take care of what is needed in the moment with a keen eye to recommendations for proactive maintenance. More

EXCELLENT SERVICE We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was no We are happy to report the very high level of service we received from Romeo Nissan Service Advisor with London Lexus, his relationship with us was nothing less than excellent, professional and friendly. We also had the distinct pleasure of meeting Mr. Allan Calvert sales Manager and can understand why customers are in the very best hands from their initial purchase of their Lexus through to the understanding service with Romeo. Pat and Jeff More

Fast, efficient, friendly service This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my servi This was my first time using this dealership and I was very impressed with their service. The staff were very friendly, I was checked in for my service with literally no wait time, and my car was ready exactly when promised. Karen was helpful and knowledgeable and a very pleasant person to deal with.Thank you! More

very helpful helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school helps me a lot with the new car Very patience Very helpful And the car was wonderful, only thing is the SZM looks a little bit old school More

A Very Positive Experience I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthrig I happy to add my name to the list of very satisfied customers. Stephanie Shearsby was a pleasure to deal with. She is very knowledgeable and forthright. She answered all my questions promptly and ensured that the transaction went smoothly from beginning to end. The person who took care of actual delivery of the car was also very pleasant and thorough. I do not hesitate to recommend Stephanie and the staff who assisted her to anyone who is in the market for a Lexus product. Luke S. More

Good service Taking over the lease. The efficiency was really high, only took few days to get this done. Customer service was really good. I had a very nice experi Taking over the lease. The efficiency was really high, only took few days to get this done. Customer service was really good. I had a very nice experience here. More

Outstanding Sales Staff Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with t Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with them again. They were amazing - Thank you Michael Mills More

Professional Woman buying a car I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a f I am a professional woman who was in the market for a car. From my past experiences this is one of my least favorite things to do. I spent quite a few days going from dealership to dealership and had many different experiences at each dealership. I can truly state that from the moment I walked into the Lexus of London dealership that I was treated with respect. I asked for Stephanie as my research showed that her clients were extremely pleased. And let me tell you the reviews were correct. There was no pressure to buy just a new friend trying to help me decide what I wanted. Yes, what I wanted. By the time I bought my car I had Stephanie personal cell number and a new friend in the business! Actually every manager there came out to introduce themselves and welcome me to the Lexus family. Given the fact that I work ias a financial planner and provide my clients with exceptional service I was truly impressed with the entire team. More

Great Service Shopping for a used car at Lexus London & had the privilege of meeting & discussing my purchase options with Rick Watson. In sales/customer service my Shopping for a used car at Lexus London & had the privilege of meeting & discussing my purchase options with Rick Watson. In sales/customer service myself so I was impressed not only with his knowledge of different vehicles but his easy going, friendly & non-pushy customer service. Thank you to the establishment & Rick as well, enjoying my Cadillac I ended up purchasing! More

Great Experience I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly wit I brought our company vehicle into Lexus of London for an oil change and other maintenance. Had a great experience with Henry; was set up promptly with a rental vehicle and called continuously for updates on when the vehicle would be ready for pick-up. Would highly recommend! More