Lexus of London

Great Service Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are kno Well done and professional service. As a long-term customer (15 years) I have yet to be dissatisfied with the quality of the service. Staff are knowledgeable and friendly. More

48,000 km Service I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was give I had a great experience, at the appointment. I was told the service would take 2 to 2.5 hrs and I was in at 1:00pm and finished by 3:30pm. I was given a loaner vehicle so I was able to go for lunch and do some errands, and then received a call that my vehicle was ready to go. Service was completed to my satisfaction. More

Friendly, knowledgeable staff, very welcoming! I walked into Lexus knowing what car I wanted to step into. The staff happily greeted me and directed me to their Sales & Leasing Specialist Sue Vince I walked into Lexus knowing what car I wanted to step into. The staff happily greeted me and directed me to their Sales & Leasing Specialist Sue Vincent, very kind and freindly, super knowledgeable about cars, easy to talk to, booked my test drive and I loved it! the Lexus CT 200h is a fun car and great on gas. Chris Pinelli gave me a great deal on my trade in aswell and I can't say enough great things about their staff! I will always service my car at the dealership, great warranty and very welcoming, everything was a very smooth process and no pressure at all! If your buying a Lexus or a car in general, don't look any further, go to Lexus of London! More

Impressive service Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran Had my car for its regular maintenance yesterday. Everything was done smoothly and promptly. Henry was helpful and patient. My car was sparkly and ran smoothly on road. My appreciation for his great work! More

Picked up a Pre-owned Civic I was looking for a pre-owned Honda civic 2017 EX for about three weeks and came across one lying at Lexus of London. I got in touch with Stephanie wh I was looking for a pre-owned Honda civic 2017 EX for about three weeks and came across one lying at Lexus of London. I got in touch with Stephanie who handles the internet sales and expressed my interest in viewing the car. Since the car photos were not yet put up on the site, Stephanie went the extra mile and made sure some photos were clicked and sent to me so i can view the car before coming all the way from Toronto to London. the day before meeting with her initially she had reserved the car and also gave me the first right of refusal which was worth the drive. The conversations were very transparent and all details were discussed in length till we were satisfied. On the day of delivery, Stephanie made sure that the car was inside the showroom and not outside and also made sure that we took our time in satisfying everything before leaving although we reached pretty late. She made sure all the work we had told her we would like to have done before taking delivery was completed well beyond our satisfaction. I really appreciate Stephanie dedication towards us and also the way the whole matter was handled. More

Excellent experience A professional and responsible dealer. He always know what I need and do everything very promptly. He try his best to help me get my new car as soon a A professional and responsible dealer. He always know what I need and do everything very promptly. He try his best to help me get my new car as soon as possible. More

Excellent service!!! It was a pleasure to talk with Jack, and other stuff work there. They welcome you like a friend, and don’t push you hard. It was a pleasure to talk with Jack, and other stuff work there. They welcome you like a friend, and don’t push you hard. More

Excellent experience Everyone here is friendly and considerable,they offered detailed information about the vehicles,they made reasonable lease payment plan for me. Also,I Everyone here is friendly and considerable,they offered detailed information about the vehicles,they made reasonable lease payment plan for me. Also,I had a great driving experience with Lexus. More

Very Smooth This dealership really has it down. Smooth interactions from start to finish. The worst part of servicing the car is the hassle, and this was hassle-f This dealership really has it down. Smooth interactions from start to finish. The worst part of servicing the car is the hassle, and this was hassle-free More

Superb dealership at Lexus of London I now am on my third Lexus from LoL- Jack Ji, Helen Pan, Allan Calvert and everyone we dealt with always go the extra 10 miles; I have very high loyal I now am on my third Lexus from LoL- Jack Ji, Helen Pan, Allan Calvert and everyone we dealt with always go the extra 10 miles; I have very high loyalty to the Lexus/Toyota brand partially because of them and partially because the product is the best. Incredibly happy with the dealership and the car. More