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Lexus of London

London, ON

4.9
3,808 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,808 reviews

June 08, 2018

Service Very Friendly and very helpful!! Zaid was awesome to work with. Customers are treated very well. My first visit and it was awesome. I will definit More

by belmont123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaid Joudah
June 07, 2018

Perfect Experience Stephanie treated me professionally and kindly. She knew exactly what I wanted and was extremely knowledgeable and efficient. Once I made my decision More

by Monty4415
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

Excellent service They are very customer focused.. They go out of their way to help you. Their on line booking system works well, thumbs up to that. More

by Sjtwilson
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
June 06, 2018

Purchase of vehicle Purchased 2014 Rx 350 yesterday. Service rep. Romeo Nissan, Sales rep. Sue Vincent, and Vehicle delivery rep. Natalie Marsh were very generous and pro More

by Dave and Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Marsh
June 01, 2018

Excellent experience of getting a new car! Both Jack and Helen helped me get my first car of a Lexus 350rx this week. They are all nice and patient by explaining details of the car as well as p More

by 707286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui (Helen) Pan
June 01, 2018

Great service Great location and very great dealership. People are very nice and kindly. So far very happy with my car and saless has been very helpful More

by Haohaode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui (Helen) Pan
June 01, 2018

Execellent service and great staff I have dealt with the dealership for over two years. And I have always been amazed by the organized staff member and the services they provided. Alway More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao, Rui (Helen) Pan
June 01, 2018

Routine service Everything well done. It was ust a routine service for less than $100 but the same attention as if it were thousands. Touch up of scratch on fender at More

by Hilstad
Recommend Dealer
Yes
Employees Worked With
Zaid Joudah
May 31, 2018

Sue is a great salesperson We leased a Lexus IS 300 in 2016 from Sue and when we decided to upgrade to an RX 350 we went straight back to Sue as she is very knowledgeable and gr More

by NikaLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
May 31, 2018

Always a great experience! Took my Lexus RX350 FSport3 in for service today. Always a great experience! Great service and the added bonus of a nice clean car inside and out : More

by Sue & Tom Cates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
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