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Lexus of London

London, ON

4.9
3,810 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,810 reviews

November 21, 2018

Best rates in all of Ontario If you are going to buy a Lexus in Ontario, it might be worth it to make the commute down to the Lexus of London. Not only is the team amazing and sup More

by Pkhabra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
November 18, 2018

Lexus purchase My dealership, Lexus of London, experience was very pleasant and professional. Was a pleasure working with Rick Watson. He was the main reason I made More

by Kerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Natalie Marsh
November 17, 2018

Pure customer service. Great experience The interaction and professionalism we received was outstanding. Rick Watson must be commended. He is a very thorough and pleasant Sales representativ More

by stephanie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

Excellent I needed to find a vehicle quickly and searched first on-line. I then when to Lexus of London and was introduced to Sue Vincent. Sue was efficient an More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Pleasant service, and I am delighted to have chosen Lexus, L The most pleasant thing was that Lexus provided a detailed description of the car before I drove away, and always smiled when I signed the contract. More

by Rongrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui (Helen) Pan
November 13, 2018

Fantastic Team I had the pleasure of dealing with Sue Vincent from Sales and Kylie Burridge from Financing. Both ladies were terrific to deal with. Sue was very in More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
November 11, 2018

Lexus NX Yes!!! This was the best purchase experience I've ever had. Went in with my game face on, totally not necessary. (And, if you're wondering, this is not someo More

by jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Ellis, Rob Ellsworth
November 02, 2018

Thanks After having several negative experiences at other dealerships, it was nice to come across a salesperson that was knowledgeable, and customer service More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 01, 2018

Great buying experience Was probably my best buying experience ever. Staff went out of their way to put my Lexus deal together. Worth my out of way drive. More

by Eddie11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gittens, Allan Calvert, Kylie Ellis, Natalie Marsh
November 01, 2018

Excellent service Looking for a new vehicle while the 2017's are likely to be on sale - came into Lexus & Rick Watson was my sales rep! Great at his job, helped me find More

by Lexus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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