Lexus of London

Service Karen Campbell went above and beyond in servicing my vehicle. She was friendly and professional. My car was completed in a timely fashion and washed. Karen Campbell went above and beyond in servicing my vehicle. She was friendly and professional. My car was completed in a timely fashion and washed. Al Farmer provided me with great winter tire options. More

buying our second Lexus - a used 2015 200T very professional, knowledgeable, courteous, service oriented people in all of our dealings with this Lexus dealership. Last person we dealt with - Ke very professional, knowledgeable, courteous, service oriented people in all of our dealings with this Lexus dealership. Last person we dealt with - Kevin Gittens - exemplifies comments above More

extraordinary service from Lexus of London When some other nearby dealerships (high-end cars like Acura and MB) didn’t treat us like serious customers, the contrast with Sue with respect to th When some other nearby dealerships (high-end cars like Acura and MB) didn’t treat us like serious customers, the contrast with Sue with respect to the treatment really helped make this sale. From the second we walked through the door, we were treated like serious customers, and she made the effort to make all Lexus models attractive, and it pulled through, because we ended up with RX350 that we love so far. She was informative and knowledgeable and most of all, patient with our requirements and questions. All staff there showed highest standard of service and friendliness and professionalism. In short, they displayed higher standard than already the highest quality of Lexus. Definitely will recommend this dealership to friends and family. More

Another enjoyable experience This is my 5th Lexus from Lexus of London and in the tradition of John Brandon, who I always dealt with in the past, I found the purchase experience f This is my 5th Lexus from Lexus of London and in the tradition of John Brandon, who I always dealt with in the past, I found the purchase experience from Sue to be low key, efficient, knowledgeable, friendly and fair. More

Great experience again Sue has always been great to deal with. She was helpful and made the process easy. Karen and Romeo in the service department are the best I have ever Sue has always been great to deal with. She was helpful and made the process easy. Karen and Romeo in the service department are the best I have ever worked with. I recommend Lexus of London (Sue) to purchase a vehicle and for great service. More

Good experience This is the first time we bought a car. The experience is legendary. Helen is very patient and kind and helpful. Jack is nice. My father and I are ver This is the first time we bought a car. The experience is legendary. Helen is very patient and kind and helpful. Jack is nice. My father and I are very very happy with this experience. I think Lexus provides good product. Lexus of London provides good experience More

excellent purchasing experience Helen was extremely helpful. She explained all the dealer fees for me and also answered all the questions for me. Besides that, she also helped me to Helen was extremely helpful. She explained all the dealer fees for me and also answered all the questions for me. Besides that, she also helped me to book services appointment for my dad's vehicle. More

Used car purchase I am very happy with the new Jeep I purchased. Rick and Lauren were a pleasure to deal with. I would recommend Lexus of London I am very happy with the new Jeep I purchased. Rick and Lauren were a pleasure to deal with. I would recommend Lexus of London More

New Car Purchase Rob was a pleasure to deal with both during the purchase and with follow up help. Lauren offered me the standard extras (rust proofing & extended warr Rob was a pleasure to deal with both during the purchase and with follow up help. Lauren offered me the standard extras (rust proofing & extended warranty) but didn't push or smooth talk me when I declined the extended warranty. I would also like to mention the receptionist who is always very pleasant both in person & on the phone. More

Quick, courteous Rick was awesome! Answered all my questions and concerns, went above and beyond to help me get the vehicle I wanted and when I needed it. I would high Rick was awesome! Answered all my questions and concerns, went above and beyond to help me get the vehicle I wanted and when I needed it. I would highly recommend Lexus of London and Rick Watson to anyone looking for a good car and deal. The GM even took time with me to make sure I was taken care of and didn’t have anymore questions. I couldn’t be happier. More