Lexus of London

I was right! My husband and I were car hunting, but only I was able to go to Lexus for the first time. I dealt with Rick Watson. He was friendly, outgoing and very My husband and I were car hunting, but only I was able to go to Lexus for the first time. I dealt with Rick Watson. He was friendly, outgoing and very informative about 2 of the cars of interest. I went home and told my hubby that I found our sales person and car!! A little apprehensive, my husband came on the next visit to London and within a few minutes of talking with Rick, my husband was sold too! Thank you Lexus & thank you Rick we are extremely happy with our purchase ...and I got to tell my husband that I was right :) More

Great service!! Great positive experience with great sales staff!! Very knowledgeable on the product and services! Rick was great to deal with and although I was not Great positive experience with great sales staff!! Very knowledgeable on the product and services! Rick was great to deal with and although I was not ready to purchase… I did not feel pressured into buying anything… Thank you Rick! More

Awesome experience This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my need This dealership goes above and beyond to make your purchase of a vehicle a pleasure! Natalie my salesperson helped me choose the right car for my needs and was very knowledgeable and pleasant. Kevin my concierge gave me a thorough lesson on all the controls and features of the vehicle and offered many time saving tips. Lauren in the business office handled my purchase professionally while making the whole experience uncomplicated. Stephanie made me feel more than welcome as soon as I arrived. Henry reviewed the service department with me and was very helpful.Finally Chris the general manager made sure my whole experience ran smoothly. I will definitely come back to buy my next vehicle! More

RX350L purchase Extremely happy with this dealership, and Tom Hiscott in particular. Happy with product, price, and support. We have bought everything through this de Extremely happy with this dealership, and Tom Hiscott in particular. Happy with product, price, and support. We have bought everything through this dealership over past years, wouldn’t go anywhere else. More

Recent Service on my 2015 RX350 Amazing! I left one brand to give Lexus a try. Originally, my other dealer, operated much like Lexus of London then they flopped. Then along comes Lex Amazing! I left one brand to give Lexus a try. Originally, my other dealer, operated much like Lexus of London then they flopped. Then along comes Lexus of London. My first purchase with them was assisted by Allen Calvert and Rick Watson. It went perfectly. I had my vehicle serviced there... that went amazing. How could I not come back. Not long after that, I had the need for another vehicle and Lexus of London again earned my business. I have done almost all my dealing via Allen Calvert and his can do attitude. As long as Allan is at the dealership I know I am in very good hands and will continue to be loyal buyer and get my service done there. Top marks to the team at Lexus. More

Amazing experience, Natalie was very helpful. I gave this 5 star rating because I received the best deals when it came to purchasing my car. Moreover, the promises made by Natalie and her co-worke I gave this 5 star rating because I received the best deals when it came to purchasing my car. Moreover, the promises made by Natalie and her co-workers were not only completed to perfection but also completed on time. I loved my experience at Lexus of London and would 100% recommend to everyone. More

Had the best experience at Lexus of London! My experience in purchasing a vehicle from Lexus of London was absolutely amazing. Natalie offered perfect service and was very very kind. I cannot as My experience in purchasing a vehicle from Lexus of London was absolutely amazing. Natalie offered perfect service and was very very kind. I cannot ask for much more than what was already presented to me. Would recommend this dealership and Natalie to everyone! More

Sue Vincent purchase of lexus NX300 Everything went smoothly. Sue was knowledgeable about the vehicle. She explained everything about the vehicle clearly and came with us on a test drive Everything went smoothly. Sue was knowledgeable about the vehicle. She explained everything about the vehicle clearly and came with us on a test drive.Sue was pleasant to deal with. More

Very satisfactory service Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professiona Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professional. This gives us confidence in the Lexus organization. More

Couldn't ask for better customer service. As always we received outstanding customer service from the staff at this dealership. Due to adverse weather conditions we were unable to make it for As always we received outstanding customer service from the staff at this dealership. Due to adverse weather conditions we were unable to make it for the originally scheduled service appointment but they accommodated us at short notice with an alternative date that suited our calendar. The level of service, friendliness and willingness to take care of our needs and concerns was first class. More