Lexus of London

Wonderful Experience Kevin is a mix of both professional and a friendly guy. He has been very courteous, reasonable and explains every single fact. He possesses good know Kevin is a mix of both professional and a friendly guy. He has been very courteous, reasonable and explains every single fact. He possesses good knowledge about his product and is very helpful. Overall, it has been a great experience. More

Very good experience! Very good service at the dealership. Allen is a great guy, very friendly, knows a lot about the models and was very helpful in the process. Made the Very good service at the dealership. Allen is a great guy, very friendly, knows a lot about the models and was very helpful in the process. Made the shopping experience a lot more smoother and pleasant. Great experience overall. More

The perfect vehicle for me! Tom Hiscott and the team at Lexus of London helped me drive off the lot in a UX 250h. Since I’m 5’1” with small feet, I needed a car that fit me. Th Tom Hiscott and the team at Lexus of London helped me drive off the lot in a UX 250h. Since I’m 5’1” with small feet, I needed a car that fit me. This is the first vehicle in awhile that allows me to raise the seat and still let my foot rest on the floor while driving. Lexus of London works as a team to make sure you are knowledgeable about every aspect of purchasing and driving the vehicle. The courteous, well trained staff embraces the “win, win, approach to sales. More

A+ customer service Dealt with her over the phone regarding a preowned rx350 She was able to assist me with my corolla trade in and go through the whole paperwork proced Dealt with her over the phone regarding a preowned rx350 She was able to assist me with my corolla trade in and go through the whole paperwork procedure very quick without wasting any time She thought outside the box and took the initiative to help setup the payments that would suit me without giving me even the chance to ask for it!! Highly recommend Sue to anyone looking for a A+ experience Thank you Sue! More

Awesome service Great experience from the time I walked through the door until I made my purchase. Friendly and courteous service. No pressure whatsoever. Sue was fan Great experience from the time I walked through the door until I made my purchase. Friendly and courteous service. No pressure whatsoever. Sue was fantastic. More

Want to buy a used car Larry’s service is very good and he knows his customer’s need very well. Also he provided professional suggestions to the customer. He is a very good Larry’s service is very good and he knows his customer’s need very well. Also he provided professional suggestions to the customer. He is a very good sales at this dealership More

Excellent service, quality product, and price London Lexus is pleasantly cost competitive, I purchased 4 summer tires for the same sale price at COSTCO. The headlight on my wife’s car was replaced London Lexus is pleasantly cost competitive, I purchased 4 summer tires for the same sale price at COSTCO. The headlight on my wife’s car was replaced over a year go by a body shop. It stared to get humidity inside the light. It’s not cheap to replace it and it wasn’t under any warranty. I called the manager and after a review of what happened he agreed to replace it for just the cost of the labour. I felt this was above and beyond the top customer care. More

New car purchase Staff are always willing to assist and friendly, They always make you feel welcome and coffee/snacks are available while you wait. The customer serv Staff are always willing to assist and friendly, They always make you feel welcome and coffee/snacks are available while you wait. The customer service level is outstanding. Sue and Chris make the car buying experience quick and easy with fair deals for both the customer and dealership. More

very good service Today I went to this dealership with my friends to test drive a car. The sales man was very friendly. The service is very professional. Today I went to this dealership with my friends to test drive a car. The sales man was very friendly. The service is very professional. More

GREAT CAR - GREAT SERVICE The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My S The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My Service Advisor, ROMEO NISSAN quickly booked me in and I mentioned that the rear bumper cover had acquired a large black scuff mark (from parking lot damage), that I had been unable to remove. My GS was returned to me an hour later, serviced, washed & wiped and the scuff mark had been 99% removed...and without charge. Romeo Nissan is great representative for this dealership and is a true car guy who loves exceptional cars and understands car guys and has been a great help to me in adjusting my GS to my particular preferences (e.g. disarming/reprogramming Lexus factory-default settings, etc.). More