Lexus of London

Back in 2015, I purchased my first used Lexus from Rick Watson. The service and professional attitude Rick provided was incredible. It was so great that my parents, who vowed never to visit a "new" car dea Watson. The service and professional attitude Rick provided was incredible. It was so great that my parents, who vowed never to visit a "new" car dealership changed their mind. Fast forward 3 years, I'm back and Rick not only got me a great deal on the trade-in of my previous Lexus, but also got me a great deal on a lease of a new 2019 Lexus IS. Whenever I am in for service, if Rick is around and sees me waiting, he always comes by to say hi. I always value Rick's honesty, his desire to look out for the best interests of his customers, and his concern to get you in the right vehicle for you, and not just trying to make a sale. I've recommended him to people in the past, and will continue to do so into the future. Looking forward to getting my next Lexus from Rick in a couple years! This attitude not only applies to Rick, but to the team at the Service counter. Romeo is always quick to greet you, and is always up front with what my vehicle actually needs versus what can wait or is not necessary. I had an instance in January this year where my blower fan died, thus leaving me with no heat. Romeo was able to squeeze me in the next day, give me a loaner, and get everything repaired by the following week. Always a pleasure dealing with him! More

Wonderful Experience Thank you Kevin. You made our first experience at Lexus of London a very special event. Having traveled from Windsor Ontario, we were not disappointed Thank you Kevin. You made our first experience at Lexus of London a very special event. Having traveled from Windsor Ontario, we were not disappointed. We wish you all the best and hope to meet again when Bob is no longer able to crawl into his “beloved Porsche”!! More

Excellent Experience ! Everyone at the dealership was caring and respectful to ensure the experience was a superior one from the initial conversation to the time I drove off Everyone at the dealership was caring and respectful to ensure the experience was a superior one from the initial conversation to the time I drove off the lot. I would highly recommend the staff I worked with ! Excellent experience ! More

amazing experience Allen is a professional dealer, he know all informations about cars and he gave a very suitable plan for me. He considered my budget and my preference Allen is a professional dealer, he know all informations about cars and he gave a very suitable plan for me. He considered my budget and my preference. According to his help, I leased a very nice car. I really recommend he if you want to find the most suitable car with a nice price. More

Great purchase experience in Lexus of London 1, The displaying hall of new car is clean and make customers feel comfortable when they are waiting for salesperson at rest area. 2,Every salesperso 1, The displaying hall of new car is clean and make customers feel comfortable when they are waiting for salesperson at rest area. 2,Every salesperson is full of enthusiasm and very friendly with customers including Allen Zhang. 3, I’m very satisfied with Allen Zhang’s profession and knowledge of Lexus, and very happy to purchase a RX350 with his help. Above all, I recommend people choosing Allen to purchase in Lexus of London . More

Lexus UX 250H Tom is a knowledgeable salesman who answered all my questions and seemed genuinely happy to help. He insisted on a test drive and advised us on the be Tom is a knowledgeable salesman who answered all my questions and seemed genuinely happy to help. He insisted on a test drive and advised us on the best options to fit my needs without getting more than we needed. He even got the #1 colour I wanted. Thanks Tom! When the car was scheduled to come in Lauren scheduled all the paperwork and requirements so the sale went smoothly. She followed up with emails and requested all the required docs from us in order to release the vehicle. She even answered a couple of questions to clarify a few things. Thanks Lauren! Jordon was very helpful and knowledgable. She went over so many features of the car that I think I was only able to retain a quarter of it, however, she has already helped me with a couple of questions and told me she's available to answer any questions we may have. TY Jordon! Thanks Terri More

Great and respectful service Kevin was a great person to deal with. He was very helpful in picking the right car for my price range and the features I wanted. The route they have Kevin was a great person to deal with. He was very helpful in picking the right car for my price range and the features I wanted. The route they have for the test drive is enjoyable and does let you get a good feel for the car. If you go to this dealership I would definitely recommend Kevin he was great. More

RX Lexus Experience Had a couple test drives of Lexus products mostly the RX SUV and NX models. Both cars were great and the turbo 2.0 NX was a great sporty car-look. K Had a couple test drives of Lexus products mostly the RX SUV and NX models. Both cars were great and the turbo 2.0 NX was a great sporty car-look. Kevin Gittens the product specialist answered all the questions we had and was friendly, professional and pleasure to work with. Would recommend Kevin and dealership to anyone looking for a Lexus. In the end we went with Toyota RAV4 Limited, but Lexus was close 2nd. Have purchased 5 Toyotas in the past (along with a couple trucks), our loyalty was with Toyota products but Lexus was a close 2nd. More

Great vehicles, GREAT service! This isn't my first purchase with them. Tom, and actually the whole staff are always helpful and pleasant, and they give those little extras that make This isn't my first purchase with them. Tom, and actually the whole staff are always helpful and pleasant, and they give those little extras that make you feel valued. I'd never deal with anyone else. More

Purchased of RX350 Excellent service, the Lexus of London team made this purchase super easy. they went above and beyond to get the car ready for me in one day after the Excellent service, the Lexus of London team made this purchase super easy. they went above and beyond to get the car ready for me in one day after the purchase agreement, since this car was needed for an anniversary gift the next day and Lexus team made it happen. The customer service from all the team at Lexus of London all the way by their GM level that I met was fantastic and nice change after visiting few of Toronto dealerships. More