Lexus of London

Always choose Sue Vincent! Wow! This is the third vehicle Sue has helped me with. She knows her cars! A very caring and compassionate person. Her patients and positive outlook w Wow! This is the third vehicle Sue has helped me with. She knows her cars! A very caring and compassionate person. Her patients and positive outlook will make you feel at home as if you had known her all your life. I never feel any pressure, only professional guidance to what fits my needs and my portfolio. Second to none, Sue Vincent is your choice! Thanks again Sue, it is always a pleasure to be in your presence. I love my RX 350 F Sport! More

Great service as always I was in recently to have my winter tires changed over to my summer tires, when I mentioned an issue with my drivers side window. After an inspectio I was in recently to have my winter tires changed over to my summer tires, when I mentioned an issue with my drivers side window. After an inspection by the technician, it was discovered that I would need to have a motor assembly replaced. This was covered under warranty, so I was quite pleased to not have to cover this unexpected charge. Mike and Karen were both very helpful with the ordering of parts, booking the service appointment, and arranging a loaner vehicle. Thanks again for making me feel like a valued client. More

Always Great Service Karen Campbell always greets you with a smile! She is bright, enthusiastic and organized. I highly recommend the service at Lexus of London. Than Karen Campbell always greets you with a smile! She is bright, enthusiastic and organized. I highly recommend the service at Lexus of London. Thanks, Karen! Andrea Baird More

Sue Vincent Lexus of London My wife and I purchased a 2013 IS250C from Sue. She was extremely helpful and knowledgeable and made the entire experience a real pleasure. I will l My wife and I purchased a 2013 IS250C from Sue. She was extremely helpful and knowledgeable and made the entire experience a real pleasure. I will look to Sue and Lexus of London for our next vehicle purchase. More

Excellent Service Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed sooner then expected. Looking forward to my next visit. More

Great atmosphere with friendly staff. I went there just to check out the Lexus RX350. I met Stephanie Shearsby ( sales manager). She was very knowledgeable and answered all my questions. Although I was a l to check out the Lexus RX350. I met Stephanie Shearsby ( sales manager). She was very knowledgeable and answered all my questions. Although I was a little nervous, she made me feel very comfortable that I purchased a RX350. More

Excellent and first class I have purchased 3 vehicles from this firm since 2016 with the assistance of a very knowledgeable. sales advisor, Sue Vincent She like the dealership I have purchased 3 vehicles from this firm since 2016 with the assistance of a very knowledgeable. sales advisor, Sue Vincent She like the dealership was superb in assisting me in making the right choice for the product I was purchasing. I have dealt with many dealerships over the past 73 years, Pontiac, Buick Mercedes,Ford,Lincoln, and Chrysler, I rate this sales Rep, and Dealership at a 10+, were as the others would be a 5-8.I run our family business which originated in 1927, and is still functioning. I know what it is to give customer service so I feel I am qualified to give the ratings I have. An excellent group of employees, and a pleasure to do business with. Gearld Inch More

Great experience at Lexus London My wife and I came into Lexus London a few weeks ago to check out the RX 350. Rick Watson helped us and answered all of our questions. Once all of thi My wife and I came into Lexus London a few weeks ago to check out the RX 350. Rick Watson helped us and answered all of our questions. Once all of this craziness is over we will be back! More

I came into the dealership with my wife looking to buy a new car. Rick was the salesperson that we had the pleasure of dealing with. He walked us through our options, treated us with respect & kindness. new car. Rick was the salesperson that we had the pleasure of dealing with. He walked us through our options, treated us with respect & kindness. we felt no pressure to buy or make a commitment on the spot. Rick allowed us to take a test drive of the car we liked. Although we decided to hold off on purchasing because of what has happened with Covid-19 we definitely took Ricks card & information & will definitely come back and recommend him to our friends Michael & Emily Pasch More

Very comfortable feeling Everyone at the dealership was pleasant and welcoming on first arrival and throughout the buying process. I would highly recommend buying from this de Everyone at the dealership was pleasant and welcoming on first arrival and throughout the buying process. I would highly recommend buying from this dealership or at least visiting to get a feel for how they do business. There was no pressure to do a deal at any time, which was much appreciated. Sue Vincent met us and spent virtually the entire afternoon with us driving 3 different versions of the RX 350. We had done our homework and sort of knew what we wanted but it was great to have someone walk us through the different options and make sure we were comfortable with the different configurations of the RX. I always cringe when I walk into a dealership and I know more about the vehicle than the salesperson but not with Sue, she knew her products well. We appreciated Alex's delivery presentation. We are very happy with our RX so far and look forward to enjoying it even more as we get into summer. Thanks to Lexus of London and especially Sue!!! More