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Lexus of London

London, ON

4.9
3,812 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,812 reviews

September 26, 2019

Amazing Customer Service I had my Vehicle detailed at Lexus of London. My car was in perfect condition when I picked it up; by far the best detail I have ever had. World class More

by Andrea Callahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2019

Professional and easygoing. One of the greatest seller I have met. I have a total Lexus class from this gay and at last I get an awesome choice. He give me confidence to Lexus. A More

by Hongyu Liao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2019

Friendly and professional Allen was nice and friendly. He helped me make my decision with detailed explanation and professional suggestions. Then he helped me finish the proces More

by KG Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2019

Thank you for the help Sue came recommended by friends of ours who had dealt with her before. They said she was very knowledgeable, patient and pleasant. I’m glad we had Sue More

by Jeff & Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Natalie Marsh
September 24, 2019

Great service. Allen is friendly and knowledgeable. He is good at explaining policies and tailoring services to the customer’s needs. He is also efficient and is ver More

by Pin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2019

Thanks a lot for excellent sales service Not the first time go for Lexus, and always have patient, professional, friendly sales, Everything just perfect. Thank you Jack and Larry, you and Lex More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2019

Tire "Emergency" Tire Pressure warning light appeared Mon AM. Arrived at Service Mon afternoon no appointment. Romeo diagnosed problem, took car right away. Fixed by More

by Marxrevue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Marsh
September 23, 2019

Great experience from Larry Liang Larry was super patient and helpful with how he showed us and sold us our vehicle. The experience that he created was so smooth that we would definite More

by Bo Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2019

Fast service and the staff are awesome Service and people are very consistent being very nice. Brakes were very low and managed to accommodate me quickly. As usual, they checked out the veh More

by ShelleyBelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum, Shelby Chisholm
September 23, 2019

Great service Good service helped me find the right vehicle and took their time time to explain all features and option's of the vehicle we purchased More

by Timmy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Marsh
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