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Lexus of London

London, ON

4.9
3,812 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,812 reviews

November 20, 2019

Very good salesman, he helped me a lot, helped me solve a lot of difficulties and problems!He will give you careful guidance and help. More

by rongdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

Winter is on its way! Perfect time of year to purchase a set of winter tires and rims! Romeo guided me through this purchase by giving me advice on which were the best prod More

by Lovemylexus2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

I find the dealership friendly & helpful. I am sorry they implemented a fee structure for their loaner cars. This seem petty and below what I have come to expect from Lexus. More

by Buthie
Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
November 19, 2019

Well looked after! Welcomed as soon as we entered. Services required discussed immediately along with the costs of such services. Enjoyed looking at the showroom cars a More

by dvtrem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2019

he has been very helpful for me. and the most important thing is he is also a super nice guy. he helped me to buy my first vehicle and everything went through well. More

by Yushaoqing
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

Allen Allan is very kind and helpful, excellent employee for Lexus of London.All Lexus clients are well served. I will definitely advise my friends to buy More

by Monson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

Excellent customer service. Staff are very accommodating and goes that extra mile to ensure quality service. Highly recommended Lexus of London for quality service. A very friendly atmosphere. More

by RonP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
November 15, 2019

Allen has been very helpful through out my car buying process. I just relocated and in need of a car very soon. He kept me updated with the status and make the whole process fairly easy. I would recommen More

by Christina
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Great service and personality! Helped us patiently to find what fits us. Larry also demonstrated his knowledge and passion about cars, which is huge plus. Would recommend to my fri More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Everyone very freindly. Service was good. Did not finish job no parts. This was the 3rd time for one issue and 2 Nd for another issue. Again I have to return to dealership to get items repaired . Six months More

by Harleyridermarc
Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
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