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Lexus of London

London, ON

4.9
3,853 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,853 reviews

July 17, 2024

Rick is amazing salesperson. He truly cares about his customers, he is knowledgeable and he truly listens to what his customers are looking for. This is the second vehicle we hav More

by karenlynn.prevost
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna McQuarrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Amazing customer service, Lisa was an outstanding salesperson, I would definitely recommend if you are looking for a good experience and friendly people More

by Ebaileysmm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2024

Lisa was very knowledgeable, patient, and listened to what I wanted. She worked very hard to find exactly what suited my needs. I was very impressed with her. More

by Connietoth10
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2024

I have purchased many new cars from various car dealers in the past and have met poor, good and excellent service staffs from the car dealers. I have to rated Romeo on London Lexus as an outstanding servic More

by Happy feet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2024

We met with Lisa Ali in late May and immediately we felt very relaxed as she discussed the many Lexus models She encouraged us to explain our needs and concerns as she helped us find a model which would More

by Robert McGraw
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

Larry is very professional and welcome when I come to London Ontario only five teen days. More

by stone201024
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Heather provided excellent service reception, updates and follow up. She made everything super clear and simple. She also explained and schedule different maintenance future visits that I would need. Greate More

by Abdul Farra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

We have worked with the dealership in the past and had nothing but positive experiences. Everyone is kind, welcoming and helpful. Rick in particular who handled the sale was accommodating and easy to w More

by Nick P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

No pressure to buy Lisa Ali was very accommodating to bring the vehicle from the clean up shop to the dealership to view the vehicle. This was appreciated as we were available at the time and ended up b More

by Gloria.g
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Larry is very friendly and helpful, i purchase my first car with him and he provide me lots of information. More

by fived515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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