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Lexus of London
London, ON
4,374 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,374 reviews
January 25, 2022
Welcoming, honest, no pressure and accommodating. Kevin Gittens was our sales and product advisor and he went out of his way to find a suitable vehicle for my daughter, listened to what we had to say and w Gittens was our sales and product advisor and he went out of his way to find a suitable vehicle for my daughter, listened to what we had to say and worked through the purchase process very professionally, and courteously. Our experience was very pleasant even though our circumstances were stressful. The overall dealership is more relaxed than those in the GTA and everyone we dealt with was pleasant, helpful and respectful. I would recommend Lexus Of London to any prospective Lexus customer. More
by annelongmorrison
Employees Worked With
Kevin Gittens, Thomas Geeves
January 25, 2022
Great device attendants very thorough & understanding , they give their professions advice , I would highly recommend the front and back staff meaning their mechanics . they give their professions advice , I would highly recommend the front and back staff meaning their mechanics . More
by zeketarevski
Employees Worked With
Karen Campbell
January 25, 2022
Thank you Dale Craig, always a well-arranged & timely service, convenient schedule & complimentary car wash is always appreciated! service, convenient schedule & complimentary car wash is always appreciated! More
by Alex
Employees Worked With
January 24, 2022
Very well organized and very clean,,,I called Kevin and made an appointment for a test drive. The vehicle was ready and he explained all the new touches to me quite thoroughly. made an appointment for a test drive. The vehicle was ready and he explained all the new touches to me quite thoroughly. More
by Wens
Employees Worked With
Kevin Gittens
January 24, 2022
Always on time always excellent work, always excellent people. Always smiling. Excellent coffee, thank you people. Always smiling. Excellent coffee, thank you More
by billc7888
Employees Worked With
Other Employees :
Karen Campbell, Adam McCallum, Rhonda Thompson
January 22, 2022
Larry is very good patient and honest salesperson. Trust him. Get the lowest car price in Ontario in Lexus of London. him. Get the lowest car price in Ontario in Lexus of London. More
by ddw1995ddw
January 22, 2022
Larry is very friendly, helpful and professional, he helped us find the perfect car for our daughter, we are all happy with it! helped us find the perfect car for our daughter, we are all happy with it! More
by xyrains
January 21, 2022
This is the second vehicle purchased from this dealership and from salesperson Kevin. Again everything was organized and the order and pickup of our vehicle went without a problem. Highly recommend this de and from salesperson Kevin. Again everything was organized and the order and pickup of our vehicle went without a problem. Highly recommend this dealership !! More
by Sally B.
Employees Worked With
Kevin Gittens, Thomas Geeves
January 20, 2022
This is my first lease car. It's a very comfortable and happy experience. Larry helped me a lot both in the early selection and price, and in the later collation of materials. happy experience. Larry helped me a lot both in the early selection and price, and in the later collation of materials. More
by 1532127439
