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Lexus of London
London, ON
4,298 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,298 reviews
December 14, 2022
Larry is the best salesman. Already bought several cars from him. Really friendly, nice, and professional! Already bought several cars from him. Really friendly, nice, and professional! More
by mengjunli
December 13, 2022
Great experience with Rick Watson and the complete team! I’m a first time Lexus owner. I felt at home walking into the Lexus in London location. Everybody was so friendly and helpful! I’m a first time Lexus owner. I felt at home walking into the Lexus in London location. Everybody was so friendly and helpful! More
by Kay
December 13, 2022
Larry is a really good sales person. Best experience at this dealership. Everyone is friendly! Best experience at this dealership. Everyone is friendly! More
by yyi56
December 13, 2022
Patient and nice guy with expert knowledge about almost all kinds of Lexus products and offer great recommendations and payment options. Very happy purchase experience. all kinds of Lexus products and offer great recommendations and payment options. Very happy purchase experience. More
by Elvis
Employees Worked With
Jack Ji, Allen Zhang
December 09, 2022
When I expressed a concern about a repeat visit for EVAP, Arden referred me to Romeo who took care of my concern immediately. Thank you sincerely, Romeo. Arden referred me to Romeo who took care of my concern immediately. Thank you sincerely, Romeo. More
by gajh2243
December 09, 2022
Friendly. So helpful and go above and beyond! Will always come back. Love my Lexus! So helpful and go above and beyond! Will always come back. Love my Lexus! More
by csmith
Employees Worked With
December 09, 2022
Jordon Craib did a great job helping us understand what the RX 350 had to offer, and he was very thorough in getting follow up information to questions we had after test driving. He was most helpful in al the RX 350 had to offer, and he was very thorough in getting follow up information to questions we had after test driving. He was most helpful in allowing us to make an informed decision. More
by Mike J.
Employees Worked With
Jordon Craib
December 07, 2022
I had a really good experience at this dealership. Everyone is friendly and willing to help. Larry is a fantastic sales, he helped me to get the correct car for my family. Everyone is friendly and willing to help. Larry is a fantastic sales, he helped me to get the correct car for my family. More
by Kevin7077
