Lexus South Pointe

Service Appt Great service. Gave a complimentary clean and car wash (floor mats too). Even Had a bottle of water in the car for me when the job was finished. Great service. Gave a complimentary clean and car wash (floor mats too). Even Had a bottle of water in the car for me when the job was finished. More

Absolutely amazing customer service A ++++ By far the best service I've gotten from any dealership. Thank you to Ashlee Schuster for helping me out with some of the issues I was having with my By far the best service I've gotten from any dealership. Thank you to Ashlee Schuster for helping me out with some of the issues I was having with my LExus NX. When I picked up the car, it was cleaned and fixed! I could not of asked for better service. Thank you More

Customized customer service Each visit I have ever made to this dealership has been top notch. They treat you like an individual and provide unparalleled service. I won't hesitat Each visit I have ever made to this dealership has been top notch. They treat you like an individual and provide unparalleled service. I won't hesitate to return for future service needs. More

Service Extremely happy and satisfied! A great job done by all. When you enter the door your are treated like family. Everyone care about you and the job they Extremely happy and satisfied! A great job done by all. When you enter the door your are treated like family. Everyone care about you and the job they do. More

Consistantly Amazing Customer Service Lexus South Pointe goes the extra mile to ensure that everything is right. I can't emphasize enough how much attention to detail is given at this deal Lexus South Pointe goes the extra mile to ensure that everything is right. I can't emphasize enough how much attention to detail is given at this dealership. The quality of the product coupled to the service keeps me coming back. More

Extremely satisfied Despite the long time it took for my vehicle to get serviced, I was happy with the service I received. I am very busy so being able to have a loaner Despite the long time it took for my vehicle to get serviced, I was happy with the service I received. I am very busy so being able to have a loaner when needed is extremely important for me going into a dealership. Not only was a loaner provided for me, but there was no hassle from the dealership for the length of time I had it. Always welcomed by a smile and Dave is an exceeding service advisor. If I call and get his voicemail, I'll leave a message and he will always call back right away. I usually don't leave voicemails as I never get called back so it is comforting to know that messages do not go unnoticed there. More

Amazing!! Paula was absolutely amazing. Went above and beyond and checked the American side to see if I had any recalls and low and behold I did. Paula was absolutely amazing. Went above and beyond and checked the American side to see if I had any recalls and low and behold I did. More

Friendly and efficient How much more can I say about an oil change? The chairs were comfortable and the coffee hot. David helped me sync my new phone which and efficient How much more can I say about an oil change? The chairs were comfortable and the coffee hot. David helped me sync my new phone which I appreciated . More

JUST THE BEST LEXUS SOUTH POINTE IS LIKE A WELCOMING SMALL TOWN, EVERYONE IS HAPPY TO SEE YOU AND HAPPY TO HELP YOU OUT. YOU DON'T HAVE TO BUY A COFFEE AND YOU DON' LEXUS SOUTH POINTE IS LIKE A WELCOMING SMALL TOWN, EVERYONE IS HAPPY TO SEE YOU AND HAPPY TO HELP YOU OUT. YOU DON'T HAVE TO BUY A COFFEE AND YOU DON'T HAVE TO BE SITTING NOSE TO NOSE WITH WAITING IMPATIENT PEOPLE. I FEEL IMPORTANT WHEN I NEED TO GET SERVICE DONE. I TELL MY FAMILY THAT I WOULD ALWAYS HAVE A LEXUS BECAUSE OF THE AFTER FACT IS THAT YOU ARE GOING TO NEED TLC TO KEEP YOUR CAR IN GREAT SHAPE AND THIS IS WHERE I LIKE TO GO More

Excellent Service We had great service, we chose to wait at the dealership while the service was completed. It was finished exactly when they told us would be. We had great service, we chose to wait at the dealership while the service was completed. It was finished exactly when they told us would be. More