Lexus Downtown

Excellent quality of sales service Thank you to Sert Chan. Sert made this the easiest and most pleasant car lease I have ever experienced. I felt that he listened to me and I felt tha Thank you to Sert Chan. Sert made this the easiest and most pleasant car lease I have ever experienced. I felt that he listened to me and I felt that I received excellent service and attention. More

Friendly, prompt and a pleasure to deal with From the beginning, was made to feel welcome. Although I was not looking to lease on the first visit, both Jun and Ron made every effort to help conv From the beginning, was made to feel welcome. Although I was not looking to lease on the first visit, both Jun and Ron made every effort to help convince me that a Lexus IS was for me. A devout Audi enthusiast was convinced that the IS300 F2 was the car for me to lease. Definitely recommend anyone looking to buy/lease a new luxury brand to try Lexus, specifically Lexus Downtown. More

Amazing Dealership and Service !!! Thank you Chris Lim and Lexus Downtown !!! I recently leased a 2016 Lexus IS 300 F2. What an amazing car. It is a pleasure and a thrill driving this Thank you Chris Lim and Lexus Downtown !!! I recently leased a 2016 Lexus IS 300 F2. What an amazing car. It is a pleasure and a thrill driving this beast :) It took us less than half an hour to get all the paperwork and financing approved. Omar Azhar from their financial department was very helpful too. The entire process was very relaxing. Chris was truly classy and professional. If you want to buy a Lexus just head on down to Lexus Downtown and ask for Chris Lim. You will love it :) More

Excellent car and service Thanks a lot to Sitan,excellent service,he spend almost whole day to help this trouble customer (me) to get a nice car with a really good price. He is Thanks a lot to Sitan,excellent service,he spend almost whole day to help this trouble customer (me) to get a nice car with a really good price. He is really patient with us ,even we can not do the decision to take it . I so happy to get NX 200t finally.thanks!!! More

Very happy with the sales person It was the only dealship , that listen rather then a typical back and force pitch Which is redicoulos way of selling a car Today u can find prices o It was the only dealship , that listen rather then a typical back and force pitch Which is redicoulos way of selling a car Today u can find prices on the Internet , and for a sakes person to think , otherwise is redundant Chris's Lim , was respectfull , and we both ended up being winners More

Simply Best Sales Person in town. Amazing Sales Consultant with full knowledge. Strongly Recommend Kenny Kim and Siavashi. You won't be able to deal with any others. My Sales consulta Amazing Sales Consultant with full knowledge. Strongly Recommend Kenny Kim and Siavashi. You won't be able to deal with any others. My Sales consultant for Life will be Kenny Kim for sure. More

Simply amazing experience I have had an amazing time with the salesman, everyone was very helpful and wanted the best deal for me, helped me out with pricing and accessories, i I have had an amazing time with the salesman, everyone was very helpful and wanted the best deal for me, helped me out with pricing and accessories, i would reccommend this dealership to anyone and everyone More

Exemplary customer service Our lease on a CT200h, which we originally purchased from Lexus Downtown, was expiring and we decided to purchase the vehicle and keep it. The sale a Our lease on a CT200h, which we originally purchased from Lexus Downtown, was expiring and we decided to purchase the vehicle and keep it. The sale and closing out process was handled in a very efficient and friendly manner by Ms. Jamie Lee. When we unexpectedly needed to move up the transfer of ownership papers, Mishkin Peden, stepped in to assist. Mishkin provided exemplary customer service, very attentive and expeditious coordination of events to speed up the exchange and delivery of documents, even on his evening off. Mishkin personifies the Lexus standard of professional and caring customer service. The Lexus Downtown dealership is fortunate to have two such fine representatives! More

Great Experience!!! Mishkin was great at helping me choose the right vehicle for my needs. His customer service was excellent and went above and beyond my expectations. i Mishkin was great at helping me choose the right vehicle for my needs. His customer service was excellent and went above and beyond my expectations. if you are looking for great service, I recommend Mish... More

Paul Choi is the man I had the pleasure of visiting the downtown Lexus dealership earlier this week and dealing with Mr. Choi. I was just looking for some basic info on I had the pleasure of visiting the downtown Lexus dealership earlier this week and dealing with Mr. Choi. I was just looking for some basic info on a used vehicle I've been interested in buying for some time. I was met by Paul upon my entrance. He was very pleasant and easy to work with. Unfortunately they didn't have the vehicle I was looking for available but what impressed me was that he took the time to go over all the features and made sure the car I wanted was the right fit for me. He made very detailed notes on everything i wanted so that he can find me the perfect vehicle that suits all of my needs. I was so impressed that i will leave it in his hands to contact me when the vehicle i want becomes available. I'd rather be patient and work with him in the future than to go elsewhere with my business. As a person that works in sales it was very refreshing to encounter a sales representative that cares and is willing to go that extra mile. I look forward to working with Paul on my new car purchase and hopefully build a long term business relationship. Good job Paul, keep up the hard work. More