Lethbridge Volkswagen

Best service I have ever received. September 5th 2017 I traded my 2010 Jetta TDI in for a 2018 Tiguan. The service I received was outstanding. Mark Serena was very thorough when going September 5th 2017 I traded my 2010 Jetta TDI in for a 2018 Tiguan. The service I received was outstanding. Mark Serena was very thorough when going through my new vehicle from front to back, making sure that I was comfortable in driving away well informed on how things worked. In fact we were so impressed with the service my husband and I came back and purchased a 2014 F150 Ford truck and again the service was great. Thank you Lethbridge Volkswagan!!!! More

2018 Tiguan Very ecstatic with the purchase of our 2018 Tiguan. Jordan and Ian were fantastic at showing us a few vehicles and allowing us to make an educated dec Very ecstatic with the purchase of our 2018 Tiguan. Jordan and Ian were fantastic at showing us a few vehicles and allowing us to make an educated decision. Purchasing process was smooth. Thx guys More

Purchase new Golf Alltrack Determined to keep my Golf TDI until the end of lease (2019) I went to Lethbridge Volkswagen to have Part 1 of the Diesel Modifications performed alon Determined to keep my Golf TDI until the end of lease (2019) I went to Lethbridge Volkswagen to have Part 1 of the Diesel Modifications performed along with an oil, oil filter, pollen filter, air filter change and 45,000 inspection completed. While waiting, a particularly engaging salesperson, Ali Raza, offered me a coffee and asked about my experiences with Volkswagen and how I liked my Golf TDI. I told him the Golf TDI was the best "little big car" I had ever owned. It drove like a big car but performed like a small car. Ali listened and heard my passion for VW Golf and asked if I knew about the new Golf Models. One thing led to another and I started to reconsider my plan to keep my Golf TDI. After reviewing the features of the new Golf Alltrack, and a short test drive I was listening to Ali's proposal to look into trading in my Golf TDI (Highline) for last 2017 Golf Alltrack (Highline) at the dealership. After exchanging some basis information, Ali went to his manager. To my surprise, the manager returned with Ali and in one of the most factual, honest, straight forward conversations I have ever had at any car dealership Ian Cooper (Sales Manager) laid out exactly what my options were and the prices. What made this extraordinary is that Ian let me have my way with the process. I felt no pressure, was very comfortable with the demeanor of both Ali and Ian, and was absolutely certain that I was getting the best possible deal the dealership could offer. I said "lets put it all together and I'll have a final look at the offer as discussed", Ian ran the final numbers and then noticed my hesitation and without me saying anything more, offered to make a couple of small adjustments that would bring the price to where I would be more comfortable. Ian was very professional and sensitive, and was aware that I really did not come to the dealership that day to buy a new car. I liked his final price and signed. Then Ian added a couple of bonuses. The dealership paid for all the services on my Golf TDI and gave me a very fair price for my second set of tires. All of this happened in an open, bilateral, fair and cordial exchange amongst Ian, Ali and I. I could not be happier and am now a very pleased owner of a 2017 Golf Alltrack, a car I knew very little about before this day and thanks to Ali, am very informed. To complete the paperwork, I was introduced to Stefan Jensen in financial services. In similar fashion to my experiences with Ian and Ali, Stefan was cordial, efficient, informative and very helpful with all aspects of financing, registering and explaining warranties and conditions affecting my purchase. This completion of sale also gave completion to my overall sense that I was making the right deal with the right people in the right dealership. More

New car purchase My third Passat purchased last week to take advantage of end of year discount was smooth and up to my expectations. A helpful staff provided me with a My third Passat purchased last week to take advantage of end of year discount was smooth and up to my expectations. A helpful staff provided me with all the pertinent information and helped my transition to the new vehicle. More

Patient and courteous I recently purchased a golf alltrack through the diesel buyback. The dealership was extremely patient with me as I hated to give up my car. Friendly I recently purchased a golf alltrack through the diesel buyback. The dealership was extremely patient with me as I hated to give up my car. Friendly, helpful,courteous. Once the decision was made things proceeded very smoothly. I have dealt here in the past and will continue to do so. Very pleased with my new vehicle. More

Great Exchange We recently purchased a VW Golf through the Buyback option provided by VW and were very impressed by the prompt service and smooth transition to a new We recently purchased a VW Golf through the Buyback option provided by VW and were very impressed by the prompt service and smooth transition to a new vehicle. Both the Salesperson, Mark, and Financial Representative were very helpful and made use feel welcome and appreciated. More

Painless and professional! We recently purchased a vehicle at Lethbridge VW and the experience was painless. They gave us a fair deal on our trade in and felt we were treated i We recently purchased a vehicle at Lethbridge VW and the experience was painless. They gave us a fair deal on our trade in and felt we were treated in a friendly, yet professional, manner. Thanks so much! More

Great experience! Bought a vehichle from VW last month for the very first time and they were so good to me and friendly and walked me through every step. They made sure Bought a vehichle from VW last month for the very first time and they were so good to me and friendly and walked me through every step. They made sure I had all the information I needed on the vehicle I was buying and that it was in good running condition. Would 10/10 recommend. More

Wonderful people, Awesome service, Great Vehicle In August I got a new vehicle from Lethbridge VW. The staff was very helpful in getting me the new Jetta I wanted. Mark in sales was friendly and a In August I got a new vehicle from Lethbridge VW. The staff was very helpful in getting me the new Jetta I wanted. Mark in sales was friendly and a great help in getting all the options I wanted. Stefan was very quick and efficient in arranging the financing for me. The people and service at Lethbridge VW was excellent when I bought my previous Jetta and continues that excellence as I bought my new 2017 Jetta. Overall the experience was definitely a 5 star rating. More

Great people, great service, great vehicle I purchased a used 2015 Golf trendline from Lethridge VW. The whole process went smoothly and without a hitch. I've been to several VW dealers in Ca I purchased a used 2015 Golf trendline from Lethridge VW. The whole process went smoothly and without a hitch. I've been to several VW dealers in Calgary and this one was worth the drive. One thing that this dealership has over the other ones is sincerity. The other ones feel like your typical high pressure sales team. More