Leduc Hyundai

I bought a 2018 Tucson they gave me a terrible deal for my trade in, they lied about a few things when doing the sale. The trunk still won’t open by the remote, 9 months later. The glove box still is broke my trade in, they lied about a few things when doing the sale. The trunk still won’t open by the remote, 9 months later. The glove box still is broken. My car was In the shop for more than 3 weeks and things were still not fixed. On top of that they had told me I had lifetime oil changes and refuse to honour that. Terrible dealership. The individuals seem nice but the focus is not on the customer . More

New vehicle purchase The sales team, Kourosh,Shaun and Milan were all easy to deal with. It was the best and easiest vehicle purchase we have ever made. No pressure tactic The sales team, Kourosh,Shaun and Milan were all easy to deal with. It was the best and easiest vehicle purchase we have ever made. No pressure tactics and they met our budget requirements. More

Great experience. Everyone was excellent with me, no matter what information I ask them about. Coffee always offered. Very nice show room & everything was very clean Everyone was excellent with me, no matter what information I ask them about. Coffee always offered. Very nice show room & everything was very clean. Kind regards Dorothy More

Forced into a car I never wanted.promised things I never got.I got sold a lemon I’ve hade 5 recalls on my car so far.nothing but crooks and shady deals the people there don’t help at all got.I got sold a lemon I’ve hade 5 recalls on my car so far.nothing but crooks and shady deals the people there don’t help at all More

They are expert at convincing you with all their lies They will lie to you big time, all the things they will tell you will be totally different once they get you signed the contract. Be very very caref They will lie to you big time, all the things they will tell you will be totally different once they get you signed the contract. Be very very careful with this dealership. The General Manager Jason is very good at convincing you with all his lies, he is very good in manipulating the deal. You are a piece of xxxx, after they get you in contract. Michelle the lady sale rep doesn't know anything if you ask information about the car she is selling, all you can hear from her is 'I dont know' and yet behave like she is at high on top of everybody. Very unprofessional. Never ever go or even try to go to this dealership. More

Wonderful experience! My husband and I came to Leduc Hyundai with a unique financial situation. We never thought we would get into a new SUV. Jesse worked hard to get us a My husband and I came to Leduc Hyundai with a unique financial situation. We never thought we would get into a new SUV. Jesse worked hard to get us a loan and we drove home a brand new Santa Fe the same day we went in. Although we live a hour away we would be happy to visit this dealership again! More

Hidden charges I purchased a new vehicle from this dealership and after agreeing to pay a negotiated price the sales person tacked on extra charges and conveniently I purchased a new vehicle from this dealership and after agreeing to pay a negotiated price the sales person tacked on extra charges and conveniently overlook them when going over the bill of sale. More

Notorious on lies I went there to get my vehicle looked which I bought a Chev Trax used from them. They would not even bother to put a scan on it just wanted me to go t I went there to get my vehicle looked which I bought a Chev Trax used from them. They would not even bother to put a scan on it just wanted me to go to a gm dealership. The extended warranty I got is not valid at any gm locations! So what a waste of my money! A certain person should not have a job More

Poor customer service I purchased a new vehicle from this dealership recently and was very disappointed in the customer service. They will lie to you. My vehicle is still w I purchased a new vehicle from this dealership recently and was very disappointed in the customer service. They will lie to you. My vehicle is still waiting to be fixed to its new condition and this is a full week plus after I paid for it. More

Do not care. I purchased a new Hyundai on July 4th. I was not able to take possession of the vehicle until July 6th after 6pm, Brendan stayed late and made sure we I purchased a new Hyundai on July 4th. I was not able to take possession of the vehicle until July 6th after 6pm, Brendan stayed late and made sure we went through the final gassing up and such. I had the dealer install 3m on the car before leaving the lot which is what took so long as the 3m guy was late to start thus late to finish. I drove my new car home and discovered a slice of paint was missing/cut from the front end. I contacted the dealership the next morning and as told "we will line something up". Waited 2 days for them to line something up contacted again and said I would like to even just drop the car off to begin the repair as we are going on a vacation (was going to be driving the new car). The response was "we cannot do anything until we talk to our body shop". So I now have a new car waiting for a repair that cannot even start until I come back from holiday or they talk to their body shop whichever comes first. Very disappointing customer service, clearly the goal is get the customer to sign and then ignore them. More