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Leduc Hyundai

Leduc, AB

2.0
199 Reviews

7014 Sparrow Dr

Leduc, AB

T9E 7G1

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199 Reviews of Leduc Hyundai

May 30, 2015

Awesome! This weekend I was treated with the utmost care and attention by Leduc Hyundai, by the skilled, knowledgable and kind; Michael ManchokManchok! From th More

by HappyAmigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovig
Jun 27, 2015 -

Leduc Hyundai responded

Our customers should be treated like royalty! Our Independent Ownership has made a huge difference in customer relations. Ownership is onsite every day often interacting with our customers or doing repairs around the store! This makes a big difference for many reasons. We're a Full Disclosure dealership meaning there are NO hidden fees or costs. Thank you so much for acknowledging every facet of our store's operations. it's not often our website staff get a mention! Yay for us! Your review was awesome and much appreciated. Welcome to the Leduc Hyundai Family...we look forward to seeing you again! (Internet Mgr - Lornel Mitchell the writer)

May 13, 2015

New Vehicle Purchase This is a terrific dealership, friendly , personable, very easy to deal with and extremely fair in pricing and trades. I would wholeheartedly recomme More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 27, 2015 -

Leduc Hyundai responded

Wow! Thank you so much for your very positive review! We ARE different from other dealerships right from the get go! We're Independently Owned! We're so happy to hear you had a very good buying experience at our store. We're taking the time to train our staff and retain them as well. We are 3 years young now and it's only getting better!

May 12, 2015

Great I had been to so many dealerships that I was exhausted by the time I went into Leduc Hyundai. From the moment I went in and met Dave and Scott they ma More

by HMc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ball
Jun 08, 2015 -

Leduc Hyundai responded

Lol...yes vehicle shopping can be an exhausting process. So many brands...so many options! Glad to hear our Sales Consultant Dave Ball was able to assist you without making you feel pressured. Scott also has a way with making people feel comfortable. One thing about car shopping in today's market, the internet has allowed customers the ability to shop from home and know what they want and what price range they want to be in before they even stop by a dealership. So it's our job to make our customers feel comfortable and ensure you're getting into the right vehicle for your wants & needs! Good Job by our Staff! Thanks for your review...our customer's referrals are our best advertisement!

May 02, 2015

Great first experience! :) Went there one afternoon and was completely surprised. The second I entered the dealership I got the feeling I'm in the right place. I came to do the More

by cathy75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Schaffer
May 05, 2015 -

Leduc Hyundai responded

Good Afternoon Cathy! Welcome to our store and thank you so much for taking the time to review our dealership's customer service and Oil Change! We promote the fact that we are the "Home of the $29.95 Oil Change" so it's important we live up to that and make you feel right at home while you're here. It's true, our Customer Lounge is pretty awesome :) as it's important our customers feel comfortable while they wait for their vehicles. So glad you felt you were treated with friendliness and respect. Our staff are clearly doing what our ownership & management expects! Welcome and we look forward to seeing you here for all your vehicle maintenance and perhaps when you're ready to update your current ride!

May 02, 2015

Concerns Handled Quickly Despite some concerns regarding my service appointment, the service manager was very responsive to the issues that arose. I appreciate that there is a More

by M123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Bowes
May 05, 2015 -

Leduc Hyundai responded

Thank you so much for responding so positively to our commitment to quality customer service. Our apologies for the inconvenience and confusion you experienced. We don't proclaim to be perfect but when a concern arises, we do our best to resolve the issue promptly, courteously and with respect for your concerns. We appreciate your professionalism & feedback and we look forward to seeing you back to prove to you our owners and management team do work together to improve and ensure customer satisfaction absolutely. Your review is absolutely appreciated.

Jun 08, 2015 -

Leduc Hyundai responded

Thank you for submitting your review. We are very much about customer satisfaction and if your experience here wasn't favorable we would like to discuss the concern and do our best to rectify any outstanding issues. Although we do our best to ensure our customer's leave our store satisfied and with a positive experience, we understand situations arise whereby our customers may not feel that way. Would it be possible for our Dealer Facilitator to contact you so we can work through your concerns?

March 25, 2015

Fantastic Experience We purchased our last Hyundai from a different Hyundai dealership but after a visit to Leduc Hyundai we switched and won't go back. Our sales person More

by CWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovig
Apr 30, 2015 -

Leduc Hyundai responded

We are so glad you had such a great purchasing experience here at Leduc Hyundai. We are one of only a few dealerships across Canada who are a Hyundai SIGNATURE certified dealer. We do things a little different around here and we're proud of it! Happy to hear you're loyal to Hyundai brand. We look forward to seeing you here for your regular maintenance and please....pass on your experience to friends & family! Your experience is our best form of advertising! Thank you again for your business and such a fantastic review!

March 23, 2015

Another great car buying experience! I recently purchased my second Hyundai from Leduc Hyundai. It was painless, like I have come to expect. I was treated fairly and not presurred into an More

by M&L&B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovig, Jesse Rempel
Mar 23, 2015 -

Leduc Hyundai responded

WOW! Thanks for your loyalty not only with the Hyundai Brand but with our dealership too! Customer satisfaction really is our best advertisement and because of that, we are pleased to offer our satisfied customers referral credits for every customer you refer to our store! $250 towards Parts & Service should someone you sent here buys a vehicle. Your endorsement means a lot to us so once again, Congrats on your purchase and thank you for submitting such a positive review!

March 04, 2015

Supposed to be a looking day-turned into a buying day! Took a drive one lovely Saturday afternoon to have a look at prices and options...wound up taking two test drives in two vehicles with a very patient More

by Dianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Also met a member of management, but can't recall his name. He was also very courteous.
Mar 04, 2015 -

Leduc Hyundai responded

Dianne, So good to hear that your purchasing experience at our store was not stressful at all! Sometimes "looking" for a vehicle turns into buying because you aren't feeling any pressure! That's a positive thing and we really appreciate you taking the time to submit your positive feedback. Customer satisfaction and your referral is our BEST advertising so we really are happy you'll be sending people our way. Glad you enjoyed the Hyundai Gift Basket! Welcome to the Leduc Hyundai Family!

February 28, 2015

This is my Car Dealership I feel like this will be our family dealership from now on. From the moment you walked in, you felt like you were part of the "family" and that they w More

by Hansens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Bowes, Michelle Schaffer
Sep 16, 2015 -

Leduc Hyundai responded

That's fantastic to hear!! Yes we outfitted every single staff member with Pink Bow Ties in support of anti-bullying with the City of Leduc organized along with us. The Mayor even stopped by our store that day. Thank you for acknowledging our commitment to our community. Glad to hear we looked after your service requirements and we look forward to serving your friends & family in the future!

February 25, 2015

Loving My Hyundai Elantra GT SE! The service was great very friendly sales staff, Financing was easy and staff was very helpful in giving me all information and helping me through the More

by Patricia Kerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 27, 2015 -

Leduc Hyundai responded

Thank you so much Patricia! We appreciate your positive feedback so much. We are trying to make a difference in the automotive industry by being different than the large corporation owned dealers. We believe we are different and these reviews are encouraging us to keep on the same path. We know you found us on FACEBOOK again it's good to see that all aspects of our social engagement is working! Cheers and thanks for following us on Facebook, Twitter, YouTube, Google+ and our dealership's website! Congratulations on your new Elantra and welcome to the Leduc Hyundai Family!

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