Laird Wheaton GM

Mike Lax - top notch Mike Lax helped us purchase our new GMC Sierra. We felt he worked hard on our behalf to get us a good deal on our truck. I would recommend anyone wh Mike Lax helped us purchase our new GMC Sierra. We felt he worked hard on our behalf to get us a good deal on our truck. I would recommend anyone who is looking for a vehicle to go and see Mike. More

Leonard for the win again. Leonard is by far the best sales person we’ve ever dealt with. We bought a truck with him last year and discovered that it’s too small for what we nee Leonard is by far the best sales person we’ve ever dealt with. We bought a truck with him last year and discovered that it’s too small for what we needed (no fault of Leonard). Surprised him on Monday and told him we needed a bigger truck, he dropped everything to go find it for us. We left with our dream truck again. We’re loyal Laird Wheaton customers for life, and it’s all because of Leonard and his incredible customer service and knowledge. You’re the best Leonard, Thanks again!! More

Very nice and knowledgable staff! From the time I called in to book an appointment with Becky, who is exceptionally nice, dealt with your long term excellent employee Jennifer Lam, to From the time I called in to book an appointment with Becky, who is exceptionally nice, dealt with your long term excellent employee Jennifer Lam, to Bruce your very sweet shuttle driver! Very good dealership with great honest staff and great mechanics! Am thrilled to deal with you now as opposed to Dueck in Vancouver! No comparison! will be back and buy my next car here also! More

Today's oil Change, thank you No charge for our oil change and vacuum. No attempt to upsell us. We have had our 2014 Buick Encore purchased from Ken Gein, for 2 years. We have not No charge for our oil change and vacuum. No attempt to upsell us. We have had our 2014 Buick Encore purchased from Ken Gein, for 2 years. We have not spent anything on maintenance yet. Great sales team, finance team, service team. Today thanks to Sheila for her professional customer service. Laird Wheaton a great place to buy and stay with them. S. More

Overcharge Felt we were grossly overcharged for a basic service issue. Key broke in the ignition so just needed to replace the part. Cost two hours labour for $2 Felt we were grossly overcharged for a basic service issue. Key broke in the ignition so just needed to replace the part. Cost two hours labour for $220.00 plus parts for a total bill of $500.00. Spoke with another mechanic who said the job takes about 20minutes. Nobody seemed to care about our concerns right up to the cashier who took our money without even looking up from her desk once. Will never set foot on this lot again. More

Most amazing This dealership and the staff are just amazing. The experience I had with my purchase was nothing less than outstanding. I would absolutely recommend This dealership and the staff are just amazing. The experience I had with my purchase was nothing less than outstanding. I would absolutely recommend this dealership to anyone looking for new or used vehicles. More

Great place to buy a vehicle Professional cortious service, ken Gien was a great sales advisor, and I can't say enough about how professional that Kristine Ross was in the busine Professional cortious service, ken Gien was a great sales advisor, and I can't say enough about how professional that Kristine Ross was in the business office. More

Amazing service . Mark and Christine went above and beyond for us ! Excellent customer service . I would highly recommend for anyone to go and check it out ! I am very Mark and Christine went above and beyond for us ! Excellent customer service . I would highly recommend for anyone to go and check it out ! I am very happy with my purchase and can't wait to go on road trip . This is my first new car and it's a huge commitment . They made if very affordable for my husband and I . More

Purchase of our Cadillac 2017 XT5 When we were going through the process of purchasing a new vehicle we were treated with the utmost respect. The staff was very helpful in discussing a When we were going through the process of purchasing a new vehicle we were treated with the utmost respect. The staff was very helpful in discussing all of our concerns, answering our questions and addressing our specific needs. We considered them to be courteous, professional, fair, truthful and very knowledgeable in their areas of expertise. More

Amazing service Amazing sales representatives as well as a exceptional finance manager. They really helped make this vehicle purchase possible for me. Another aspect Amazing sales representatives as well as a exceptional finance manager. They really helped make this vehicle purchase possible for me. Another aspect of their service that stood out was the insurance broker working there and her proficiency as well. This experience turned out to be great the staff worked very hard to get everything done as fast and as conviniently as possible. More