Kingston Volkswagen
Kingston, ON
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93 Reviews of Kingston Volkswagen
Straightforward, helpful dealership Excellent, no pressure dealership. A refreshing difference from domestic dealers I have used in the past. Informative, and able to answer questions bu Excellent, no pressure dealership. A refreshing difference from domestic dealers I have used in the past. Informative, and able to answer questions but not pushy or constantly trying to up sell. More
Sean exceeds expectations So grateful for meeting Sean MacLean. In a world that's just out to make a quick sale Sean took his time to present options. Never making me feel pres So grateful for meeting Sean MacLean. In a world that's just out to make a quick sale Sean took his time to present options. Never making me feel pressure to buy. The continued support and follow up has left me recommending not only the dealership but more importantly recommending Sean to friends, family, and many others. Go see Sean you won't be disappointed. More
Wonderful experience Jenna was absolutely wonderful. Helping me with the diesel trade, to ordering my new vehicle. Very professional with attention to deatail. Pleasure to Jenna was absolutely wonderful. Helping me with the diesel trade, to ordering my new vehicle. Very professional with attention to deatail. Pleasure to deal with. More
Sales Associate My husband and I recently purchased a VW Beetle. Our sales associate, Ben McClaskey, was amazing. Not only did he provide us with professional and e My husband and I recently purchased a VW Beetle. Our sales associate, Ben McClaskey, was amazing. Not only did he provide us with professional and expert advice but he followed up with us several times to ensure that we were happy with our purchase and to answer any questions that we might have. Thank you again, Ben, for such a positive experience. More
Sale positive, service department needs to improve We have been pleased with the three sales people we have worked with when we have purchased Jettas. Jenna was most helpful during our last purchase a We have been pleased with the three sales people we have worked with when we have purchased Jettas. Jenna was most helpful during our last purchase and helping us navigate the diesel problem. In our opinion, she looks after the customer very well. Our experience with the service department over the past 25 years does not match the sales experience. We addressed our most recent concern with the General Manager. She has assured us improvements will be made by the service department. We can only hope. More
Great car, fantastic sales and service personnel We experienced excellent service at Kingston VW from our very first phone call to inquire about the availability of the Golf wagon we ended up buying, We experienced excellent service at Kingston VW from our very first phone call to inquire about the availability of the Golf wagon we ended up buying, to the trade in and purchase of the vehicle, to the follow up emails and calls from the sales reps who were checking to make sure everything was going well with the car. Ben, our sales contact was knowledgeable, personable and responsive without being pushy. He found us the car we wanted and made the purchase process as painless as possible. We highly recommend the team at Kingston VW. More
Used car purchase Excellent service and great value for my money my sales representative Alex Toulouse was excellent I couldn’t have asked for a better experience I app Excellent service and great value for my money my sales representative Alex Toulouse was excellent I couldn’t have asked for a better experience I appreciate the way they take care of you there I would certainly buy there again. More
Repeat Customer This is my 2nd car I've purchased with Volkswagen. Adam and Jenna were great in providing terrific service and getting me the right car with the right This is my 2nd car I've purchased with Volkswagen. Adam and Jenna were great in providing terrific service and getting me the right car with the right package. More
Excellent Experience As a new Kingston resident and loyal VW customer, I went to Kingston VW when my lease was up to get a new car. All employees that I encountered at the As a new Kingston resident and loyal VW customer, I went to Kingston VW when my lease was up to get a new car. All employees that I encountered at the dealership were friendly and professional, but I have to give high praise to my sales associate, Ben, who was truly wonderful to work with. Ben ensured that I had a smooth transition between cars/packages and was in regular contact during the process to answer questions/address concerns. Thanks Kingston VW for your service. More
Excellent Long Distance Purchase Purchased a CPO VW from Alex. Excellent communication including a video of the vehicle. Sent pictures of my VW trade in. Living in London, a little a Purchased a CPO VW from Alex. Excellent communication including a video of the vehicle. Sent pictures of my VW trade in. Living in London, a little apprehension on the final drive to pick up. Vehicle was ready and they kept their word to the penny on my trade unlike a local dealer. Alex was great to work with and I will certainly consider them again. Thanks for the honesty and credibility. More