Kia of Hamilton

New Car Purchase I just purchased my second vehicle from this dealership. The salesman, Garrett Smith, was awesome to deal with. He was patient, answering all my ques I just purchased my second vehicle from this dealership. The salesman, Garrett Smith, was awesome to deal with. He was patient, answering all my questions and was a pleasure to deal with. I would highly recommend Garrett to anyone thinking about purchasing a vehicle. More

Great people, poor service I recently took my soul in for a regular service 3 and had just finished switching over my winter tires a couple days before. I was informed that I ne I recently took my soul in for a regular service 3 and had just finished switching over my winter tires a couple days before. I was informed that I needed to replace both the front and back brakes when I knew for a FACT that they looked basically brand new. Every time I come here I feel like I’m being upsold on a service / part just because I’m young and alone most of the time. Stear clear if you are not able to check and verify their work. More

Service Poor service! dropped car off at 8am.. called at 230. Said it would be ready by 4. Show up at 4. Waited over 2 hours... very dissapointing. Never wait Poor service! dropped car off at 8am.. called at 230. Said it would be ready by 4. Show up at 4. Waited over 2 hours... very dissapointing. Never waited this long when I had a Toyota! will be going back to Toyota after dealing with this. More

Liers when sold me used car I got trouble in buying used car from this dealer ship, they hide the fact about the car damage, lie on me, very disappointed , NEVER NEVER EVER RECOM I got trouble in buying used car from this dealer ship, they hide the fact about the car damage, lie on me, very disappointed , NEVER NEVER EVER RECOMEND THIS DEALERSHIP TO ANY ONE EVEN MY ENEMY. More

Jordan and Shannon work wonders These guys helped me get a beautiful car no hassle or problems. Very polite and helpful. I would recommend these guys if your looking for a vehicle. These guys helped me get a beautiful car no hassle or problems. Very polite and helpful. I would recommend these guys if your looking for a vehicle. More

Jordan Conti and Excellent customer service. Recently purchased a new vehicle with the assistance of Jordan Conti of the Kia dealership in Hamilton. My experience was excellent and the customer s Recently purchased a new vehicle with the assistance of Jordan Conti of the Kia dealership in Hamilton. My experience was excellent and the customer service top notch! I was very happy with my purchase and the dealership and Jordan Conti took care of everything! More

Disgusting Language I was there for an oil change Fri July 20th and I am disgusted by the behaviour of the woman who works in service. Someone asked if she wanted food an I was there for an oil change Fri July 20th and I am disgusted by the behaviour of the woman who works in service. Someone asked if she wanted food and her response floored me, thank God my young son wasn't with me. Her reply was, and I quote, "I don't need any food look how fat my a** is getting!" She then proceeded to say, and I quote, " It is so f*****g hot I just want to get naked and go lay on the leather chairs in the service lounge." Not to mention there are camera back there as well. I manage an office and we have a zero tolerance policy, which most places do, against that type of disgusting language and behaviour. This has severely changed my opinion on Kia of Hamilton and I will be rethinking about servicing there and also making everyone I know aware of this! The lack of professionalism I have experienced at this dealership is bad enough but to have to listen to her carry on like that is not only offensive but also embarrassing. Of anyone wants to look into this it was between 2:30 and 3:30pm Friday July 20th. If I was the owner I would not be taking this lightly! How many other customers have had to put up with this that haven't complained??? Disgusting! More

Bunch of cons and liars Bought a car there and paid for extra warranties and rust proofing. Not only did they not do any of the extras I paid for they didnt even clean the ca Bought a car there and paid for extra warranties and rust proofing. Not only did they not do any of the extras I paid for they didnt even clean the car when I was to pick it up. Bought items from them and they sent me two different things in its place hoping I wouldn't notice. Steer clear of this place its not worth it. Yes they are nice but when things happen they stop answering the phones and act like you don't exist. Cowards, thieves and liars! To top it off found out one of the employees were fired from another dealership for lying and giving wrong o information leading to bad sales More

Rohan rocks !! Not just his beard lol I can honestly say that I was extremely impressed with this dealership. The quality of their product and the professionalism of all the staff was top I can honestly say that I was extremely impressed with this dealership. The quality of their product and the professionalism of all the staff was top notch. Rohan was friendly and extremely well informed about all vehicles we looked at. Thanks too Rohan I am now driving a 2018 Forte. More

Amazing and unexpected customer service! Haley Tasker and everyone else who dealt with us at this dealership were professional and helpful. At the risk of sounding ironic, I didn't feel any Haley Tasker and everyone else who dealt with us at this dealership were professional and helpful. At the risk of sounding ironic, I didn't feel any of the stereotypical feelings that I feel when I walk into a car dealership. Haley was honest and worked very hard to help us get our vehicle that very same day and afternoon on short notice. I am pleasantly surprised with the service that I was given in purchasing my vehicle and would definitely return there first to buy another one before going anywhere else. :) More