Kia of Hamilton

Service completed as estimated. Courtesy vehicle provided to allow travel from and back to dealership for vehicle pickup Courtesy vehicle provided to allow travel from and back to dealership for vehicle pickup More

Service department is poorly organized. Service advisors just not capable of doing the job adequately. Service advisors just not capable of doing the job adequately. More

The service advisor, Mark Robinson, was extremely courteous and helpful. He thoroughly explained the service to be done, the time frame and the cost. He arranged for an Uber to shuttle me home and to courteous and helpful. He thoroughly explained the service to be done, the time frame and the cost. He arranged for an Uber to shuttle me home and to pick me up again. Excellent!! More

I recently moved into the Hamilton area and chose Mountain KIA for my 2017 Sportage service partner. I am very pleased with the service work and with the very helpful service staff. Mountain KIA for my 2017 Sportage service partner. I am very pleased with the service work and with the very helpful service staff. More

Terrible Service department. They told me the wrong diagnosis, said it wasn't covered under warranty and then charged 90 dollar diagnostic fee to not fix it. When do a differen They told me the wrong diagnosis, said it wasn't covered under warranty and then charged 90 dollar diagnostic fee to not fix it. When do a different kia and they gave me the correct diagnosis and covered under warranty so no charge. More

Adam, the Sales Rep was very helpful in the process of selling us our vehicle. selling us our vehicle. More

Everyone there was very helpful and explained everything quite well, Ifte was very gracious and easy to work with quite well, Ifte was very gracious and easy to work with More

Kia Hamilton gave us the most wonderful buying experience,Charles Cassidy was outstanding and delivered excellent customer service , we absolutely love our new Kia Soul thank you so much!! experience,Charles Cassidy was outstanding and delivered excellent customer service , we absolutely love our new Kia Soul thank you so much!! More

Sean Belcher was incredible. After my last experience, I almost didn’t return, but Sean ensured I would come back. After my last experience, I almost didn’t return, but Sean ensured I would come back. More

Extremely slow service whether an appointment is booked at a certain time or not. No matter if you stay and wait or leave your vehicle all day. at a certain time or not. No matter if you stay and wait or leave your vehicle all day. More