Kia of Hamilton

Once we got the vehicle and the keys and drove away, we have noticed that The van is shaking, and that it has been difficult to open the back passenger sliding doors. The staff was very friendly. They were have noticed that The van is shaking, and that it has been difficult to open the back passenger sliding doors. The staff was very friendly. They were also very easy to deal with. However, getting into the place is another situation, as we drove right by the driveway, the first time because it is hidden behind trees, etc. Not marked very well. Thankfully, they have some upcoming renovations that they said they hope to resolve that issue. They made us feel very comfortable while we waited, our furnace, coffee, tea, water, and a neat play area for kids. They even have a snack machine you can pay to use. More

Worse service dept I ever dealt with very unorganized don’t return calls never answers phone claims car needs work that is not required just out to get $$$$. I have moved my business to legget Kia in bur don’t return calls never answers phone claims car needs work that is not required just out to get $$$$. I have moved my business to legget Kia in burlington More

All the staff there were extremely welcoming, helpful and above all professional. I highly recommend doing business with them if they have a car you’re interested in purchasing. above all professional. I highly recommend doing business with them if they have a car you’re interested in purchasing. More

Hard to reach someone, voice mails not set up. Sales person did not go over car with us! Showed us nothing! Sales person did not go over car with us! Showed us nothing! More

They refuse to give me a copy of the work done on my car. Unacceptable Unacceptable More

All staffs are professional and helpful, order process is quick and efficient, shop environment is clean and comfortable. quick and efficient, shop environment is clean and comfortable. More

Service Manager Mark was excellent and retained my significant business after a horrible experience with one of his staff. Thank you Mark! Kia Hamilton is lucky to have you working there :-) significant business after a horrible experience with one of his staff. Thank you Mark! Kia Hamilton is lucky to have you working there :-) More

Very attentive to my needs and lovely to work with. Kind and supportive sales team and manager. Quick to reply to my messages also. I felt that they treated me respect and sincerity. Kind and supportive sales team and manager. Quick to reply to my messages also. I felt that they treated me respect and sincerity. More

Nicole made it very easy to complete the deal and Brent was very informative. Happy with them. was very informative. Happy with them. More

Got snow tires put on. ..it took almost 4 hours. Price 238 Day later a tire leaked and went flat. Their representative "Arun" refused to seal the tire and said I needed a ..it took almost 4 hours. Price 238 Day later a tire leaked and went flat. Their representative "Arun" refused to seal the tire and said I needed an appointment. Would be 3 and a half hour wait. Kia does not stand by their work and have rude self-serving employees who just don't care. More