Kia of Hamilton

Always trust the dealership. Thankfully my advisor was able to catch a recall on my airbag which helped me get my dash light cleared and a working airbag! They take care of custo Thankfully my advisor was able to catch a recall on my airbag which helped me get my dash light cleared and a working airbag! They take care of customers very well in seeing that they arrive safely to and from the dealership when they are without a personal vehicle. More

Friendly staff and all at service was cleared and detailed, without a shadow of doubt I'll recommend them detailed, without a shadow of doubt I'll recommend them More

This visit I got a full overview of my car. That was great information to have. That was great information to have. More

My and my husband wanted a new suv and decided to choose kia, we met Charles Cassidy he was very patient, friendly and informative, he made us feel very comfortable he also went above and beyond to make sur kia, we met Charles Cassidy he was very patient, friendly and informative, he made us feel very comfortable he also went above and beyond to make sure we found a vehicle that was perfect for our family, he also got us a great deal. Thank you Charles! Thank you kia ! Satisfied costumer right here . More

What a stellar experience with Kia of Hamilton, specifically the Service department. Mark R is the man. He was able to help me out and made sure I left the. dealership happy. We were dealing with a specifically the Service department. Mark R is the man. He was able to help me out and made sure I left the. dealership happy. We were dealing with a warranty issue and the part was back ordered. Mark was empathetic and immediately tried to help rectify the issue. He was super communicative and made sure my expectations and experience was excellent. Also, the manager, Alex, was of great help. Thanks to all of you for your great help. I had a great customer experience! More

Pleased with the service I received would recommend it to others very helpful with the extended warranty others very helpful with the extended warranty More

Sometimes feel like it’s a bit of a money grab. However the service people, on an individual basis, are very nice to deal with. However the service people, on an individual basis, are very nice to deal with. More

Extremely disappointing! ! Initial contact Mohamud was really good. Unfortunately we didn't close with him!! ! Initial contact Mohamud was really good. Unfortunately we didn't close with him!! More

I have received poor service from the start. This ultimately culminated with my interaction with a now, former employee who lied to me about literally everything with respect to my engine replac This ultimately culminated with my interaction with a now, former employee who lied to me about literally everything with respect to my engine replacement. It is no surprise that this person is no longer with Kia. But Kia of Hamilton Was not prepared to correct the mistakes made by this former employee or compensate me accordingly. If I could, I would give this dealership zero stars. And considering that I will be in the market for a new vehicle, it is safe to say that Kia will not be an option that I would consider ever again. Social media is a powerful tool That I will use to spread the good news about my experience with this dealership. More

Service department very unhappy with price and the work not completed. Car sale was excellent not completed. Car sale was excellent More