Kia of Hamilton

Poor communication and honesty did not treat as a loyal customer that l have been for the last 15-20 years. customer that l have been for the last 15-20 years. More

I was well taken care of. Came in for safety certification and they got it done quickly. This is my go to dealership for all my kia nero ev needs. Came in for safety certification and they got it done quickly. This is my go to dealership for all my kia nero ev needs. More

I can't do off from my job need to understand all systems and discuss thoroughly what happened and how to deal with the safety features which can halt car in btw and discuss thoroughly what happened and how to deal with the safety features which can halt car in btw More

Long and difficult wait for warranty repairs to our SOUL EV's battery. Communication amd updates were spotty. Arrived to pick-up and the 12 v battery was dead...unsure how/if related, but seems suspicious EV's battery. Communication amd updates were spotty. Arrived to pick-up and the 12 v battery was dead...unsure how/if related, but seems suspicious and the battery still won't charge...and no replies to my follow-up emails. More

Poor service management, waited 2 hr 45 mins for an oil change totally not acceptable in my book. Will not be back for an oil change. change totally not acceptable in my book. Will not be back for an oil change. More

Honestly, I would leave no stars if I could. We have had nothing but issues since the day we bought a used vehicle from here. Our safety was passed but the day we drove it home the brake callipe We have had nothing but issues since the day we bought a used vehicle from here. Our safety was passed but the day we drove it home the brake calliper was not bolted on the left front tire and damaged the wheel. We were given free oil changes and winter tires because of the issue when in all reality if we new we were going to deal with three different service managers in a matter of six months we would have gone to the ministry. The change over in staff is ridiculous at this place. Just unacceptable customer service! I will not be returning for service or to buy a vehicle from there ever again! More

The salesman, Charles Cassidy was a great help and very friendly. I was treated great while I was in there by everyone involved. friendly. I was treated great while I was in there by everyone involved. More

Eileen, Chris, and Nicole treated us like family. This was the best possible experience because of them. Above and beyond. This was the best possible experience because of them. Above and beyond. More

Great dealer to work with in all departments . They will go out of there way to help you They will go out of there way to help you More

The staff are great 👍 do a great job dealing with customer's Service are well prepared customer's Service are well prepared More