Kia of Hamilton

Terrible Service department. They told me the wrong diagnosis, said it wasn't covered under warranty and then charged 90 dollar diagnostic fee to not fix it. When do a differen They told me the wrong diagnosis, said it wasn't covered under warranty and then charged 90 dollar diagnostic fee to not fix it. When do a different kia and they gave me the correct diagnosis and covered under warranty so no charge. More

Adam, the Sales Rep was very helpful in the process of selling us our vehicle. selling us our vehicle. More

Everyone there was very helpful and explained everything quite well, Ifte was very gracious and easy to work with quite well, Ifte was very gracious and easy to work with More

Kia Hamilton gave us the most wonderful buying experience,Charles Cassidy was outstanding and delivered excellent customer service , we absolutely love our new Kia Soul thank you so much!! experience,Charles Cassidy was outstanding and delivered excellent customer service , we absolutely love our new Kia Soul thank you so much!! More

Sean Belcher was incredible. After my last experience, I almost didn’t return, but Sean ensured I would come back. After my last experience, I almost didn’t return, but Sean ensured I would come back. More

Extremely slow service whether an appointment is booked at a certain time or not. No matter if you stay and wait or leave your vehicle all day. at a certain time or not. No matter if you stay and wait or leave your vehicle all day. More

Good service and helpful people in explaining what is needed to.have my ca0r in good working order needed to.have my ca0r in good working order More

The sales man took enormous amount of time not only with me but my son as he was the one helping me.make the right choice. The salesman super nice super helpful and could not ask for a better helpful pers me but my son as he was the one helping me.make the right choice. The salesman super nice super helpful and could not ask for a better helpful person Then there was the finance woman Nicole who even though I didn't need to finance the car helped me with getting a great warranty for the car Then went out of her way.to make sure that everything about the safety and the recalls were seen to Sean the automatic personaly came an told me if I had a problem with the car to ask for him Bever have I had so many helpful people make my experience a great one. More

I had a great experience at this location with Adam. Super helpful and personable, answered all of my questions. Super helpful and personable, answered all of my questions. More

Charles was a pleasure to deal with. The dealership was welcoming overall and picking up our new vehicle was a breeze. The dealership was welcoming overall and picking up our new vehicle was a breeze. More