Kia of Hamilton

I have leased or purchased several vehicles from Kia of Hamilton since 2001. In the past few years I experienced in such terrible service from the Sales side that I swore I would never deal with them again Hamilton since 2001. In the past few years I experienced in such terrible service from the Sales side that I swore I would never deal with them again. Yesterday I discovered that it is under new management with many new, but experienced, sales staff. I made a simple inquiry and was dealt with in a manner above and beyond my expectations. It would be an understatement to say I was impressed. Thank you Kia of Hamilton staff, you've regained my loyalty. More

I came into the dealership looking for a new car and was greeted by very friendly staff who went out of their way to answer all my questions. They allowed me to test drive my vehicle of choice several time greeted by very friendly staff who went out of their way to answer all my questions. They allowed me to test drive my vehicle of choice several times and I ultimately bought the car. The sales manager, John Selsek, gave me the best trade-in on my vehicle and that is probably what really sold me on buying a new Kia Optima. More

It was the first car i had ever bough and they were very helpful in walking me threw everyting. They did not make me feel stupid even though i know some of my question must have been. They really seem to ca helpful in walking me threw everyting. They did not make me feel stupid even though i know some of my question must have been. They really seem to care about making you happy. More

I dealt primarily with John Selsek at Kia of Hamilton last week. Just wanted to say what exceptional people they have at Kia of Hamilton. Not only was it a quick and easy transaction but I left feeling h last week. Just wanted to say what exceptional people they have at Kia of Hamilton. Not only was it a quick and easy transaction but I left feeling happy with my purchase. The staff here are extremely helpful and knowledgable. They do not put pressure on to purchase but rather help you with your own decision. For this, I say THANK YOU.... John Selsek was awesome, thank you for helping me get the car I have, Chris was effecient, friendly and very knowledgeable, Wesa was helpful and filled in when John wasnt in the building and Joe was amazing and had everything set up for me when I went to pick my car up from the dealer. I will def. be back for my next car. More

John Selsek is a very knowledgeable and customer oriented salesmen. While we conducted our business at Kia of Hamilton John worked tirelessly to help my family and I receive the best deal possible. He gave u salesmen. While we conducted our business at Kia of Hamilton John worked tirelessly to help my family and I receive the best deal possible. He gave us grade trade-in values for our previous vehicles and provided us with the best deal he could on our new vehicles while adding some extra perks for free. Put simply, John is highly recommended. More

I thought the entire process of buying a car was made very easy at Hamilton Kia.. Everyone was very polite and friendly. I would definately buy another car from them in the future. There was 2 things how very easy at Hamilton Kia.. Everyone was very polite and friendly. I would definately buy another car from them in the future. There was 2 things however that affected the overall experience for me though. I got winter tires and they put the summer tires in the back seat and when I got home the seats were wet. I told them I would pick them up in my truck but I guess they did not want them laying around or to get damaged. 2 thing is the car had less than half a tank of gas I thought it would be full but other than that excellent job by all staff. More

im rating you guys a 5 star because the way the customer service was and how you meet my need would recommend kia of hamilton 100 percen to all my friends and family service was and how you meet my need would recommend kia of hamilton 100 percen to all my friends and family More

Although fairly new to the auto business, Justin has excellent product knowledge at his fingertips. His manner is friendly yet professional and nothing I asked him to do was too much trouble....even mea excellent product knowledge at his fingertips. His manner is friendly yet professional and nothing I asked him to do was too much trouble....even measuring the interior space with my cloth measuring tape! Bonus was meeting and dealing with Mr Bill Martin acting as sales manager for the day - great guy, also highly professional and gets right to the point without being overly aggressive. Dawn West is a gem. Overall a pleasant experience and a smooth transaction in the shortest possible time. More

After being with Kia since 2004 with our Sorento, my husband and I decided to visit Kia of Hamilton to take a look at what was out there. As we entered the dealership we were greeted with a big smile an husband and I decided to visit Kia of Hamilton to take a look at what was out there. As we entered the dealership we were greeted with a big smile and warm welcoming by Mike. With the mind set of just going in and looking, Mike was able to listen to our needs and was able to help us pick out the perfect vehicle for our changing lifestyle. From the test drive to the final numbers Mike was able to answer all questions and concerns we had regarding our new purchase and we felt very comfortable dealing with him. At no time did we feel pressured and ended up buying a new 2012 Kia Rondo and got a great deal! Chris our business manager was also a very personable and honest person. He was able to up sell products that fit our needs and never pressured us once. We would not hesitate to recommend Kia of Hamilton to all of our family and friends. The experience from start to finish was amazing! More