Kia of Hamilton

Back in 2009 my brother bought a new Mitsubishi from 401 Dixie Mitsubishi and to make a long story short he was over charged at least 7K by those vultures. As his payment were very high and seemed to be a w Dixie Mitsubishi and to make a long story short he was over charged at least 7K by those vultures. As his payment were very high and seemed to be a waste of money, we decided to trade in the SUV for a Compaq car. I had posted my add on Kijiji.ca for the SUV and had then received a invite from KIA of Hamilton. The Communication was great between Mike Pizzuti and he lived up to his word on putting the customer first and getting us the best deal with in his power, regards to the trad-in and the pricing of a new Rio. Dawn West was the awesome accountant who helped us along the way for the financing part of the deal and was full of positive energy. Will i buy from them again the answer is YES. Honesty and acceptance of mistakes goes along way and these guys have morals for sure. Thank you Mike, Dawn and Debbie for helping my brother in the best way you could have. He still has a big hole to fill financially but you have helped fill that hole a little to make things easier for him. Keep doing what you do. Sean Pereira More

The Good: My Fiancé and I traded in a Kia Rio and The Good: My Fiancé and I traded in a Kia Rio and Cadillac Escalade for 2- 2013 Kia Sportages. Our Sales Representative was Mya Gokani. Mya was a The Good: My Fiancé and I traded in a Kia Rio and Cadillac Escalade for 2- 2013 Kia Sportages. Our Sales Representative was Mya Gokani. Mya was absolute fantastic from the get go, she was very personable, we didn’t feel pressured at any point during the sales process and she made sure we were comfortable with our decision before moving forward with the purchase. We felt so comfortable with Mya that we actually called my fiancé father and recommended that he join us on our next visit because he was looking to trade in his 2009 Kia Sportage. I would use and recommend Mya again for anyone looking to purchase a new vehicle. The Bad: Although the sales process was fantastic we did leave the dealership disappointed, during the sales process we needed to give our current ownership and a refundable deposit to hold the vehicles. This was not a problem for my fiancé and myself because we purchased vehicles, however my soon to be father in law decided to hold off purchasing a new vehicle and asked us if we could pick up his deposit and ownership because he lives 45 min away and couldn’t make it to the dealership for a few weeks. When we asked for his ownership and deposit back we were told that it was lock up in the safe and nobody had access to it, we were also told that all ownerships and cash when received is placed in the safe right away. I found it unusual that they couldn’t give us my father in law deposit back considering they just had to open the safe 30 min prior to place my cash down payment that we needed for our vehicles into the safe. When I questioned the manager about this he told me that we could get the ownership back (originally told these are placed in the safe) and they will issue a cheque to my father in law. I personally felt that the manager wasn’t being honest with us and find it difficult to understand that nobody in the dealership had access to the safe. I felt this was a sales ploy to ensure that my father in law returns to the dealership personally so that they could have another opportunity to “get a deal done”. For this reason both myself and my father in law would not return to the dealership to purchase another vehicle which is disappointing because we had an amazing experience with Mya. I would relate this experience similar to a restaurant that has great service and fantastic food, but server’s awful coffee. You leave with a bad taste in your mouth. More

Me and my family went to Kia of Hamilton looking for a used car, while we were walking in parking lot we were greeted by John Selsek, he introduced himself with a big smile, we explained we were just look used car, while we were walking in parking lot we were greeted by John Selsek, he introduced himself with a big smile, we explained we were just looking and he said he would help us to find the right car for the budget we had. We did not expect to get as new of a car as we did. John explained that the newer of a car would be better because we could extend the bank loan and also get a car with warranty on it. John never pressured us at all, we came back 3 times before we bought and he was helpful everytime. We would suggest if you are looking for a vehicle and really don't know what you want or can get TALK TO JOHN SELSEK. The finance department was also helpful. Thankyou A Very Happy Family More

I have leased or purchased several vehicles from Kia of Hamilton since 2001. In the past few years I experienced in such terrible service from the Sales side that I swore I would never deal with them again Hamilton since 2001. In the past few years I experienced in such terrible service from the Sales side that I swore I would never deal with them again. Yesterday I discovered that it is under new management with many new, but experienced, sales staff. I made a simple inquiry and was dealt with in a manner above and beyond my expectations. It would be an understatement to say I was impressed. Thank you Kia of Hamilton staff, you've regained my loyalty. More

I came into the dealership looking for a new car and was greeted by very friendly staff who went out of their way to answer all my questions. They allowed me to test drive my vehicle of choice several time greeted by very friendly staff who went out of their way to answer all my questions. They allowed me to test drive my vehicle of choice several times and I ultimately bought the car. The sales manager, John Selsek, gave me the best trade-in on my vehicle and that is probably what really sold me on buying a new Kia Optima. More

It was the first car i had ever bough and they were very helpful in walking me threw everyting. They did not make me feel stupid even though i know some of my question must have been. They really seem to ca helpful in walking me threw everyting. They did not make me feel stupid even though i know some of my question must have been. They really seem to care about making you happy. More

I dealt primarily with John Selsek at Kia of Hamilton last week. Just wanted to say what exceptional people they have at Kia of Hamilton. Not only was it a quick and easy transaction but I left feeling h last week. Just wanted to say what exceptional people they have at Kia of Hamilton. Not only was it a quick and easy transaction but I left feeling happy with my purchase. The staff here are extremely helpful and knowledgable. They do not put pressure on to purchase but rather help you with your own decision. For this, I say THANK YOU.... John Selsek was awesome, thank you for helping me get the car I have, Chris was effecient, friendly and very knowledgeable, Wesa was helpful and filled in when John wasnt in the building and Joe was amazing and had everything set up for me when I went to pick my car up from the dealer. I will def. be back for my next car. More

John Selsek is a very knowledgeable and customer oriented salesmen. While we conducted our business at Kia of Hamilton John worked tirelessly to help my family and I receive the best deal possible. He gave u salesmen. While we conducted our business at Kia of Hamilton John worked tirelessly to help my family and I receive the best deal possible. He gave us grade trade-in values for our previous vehicles and provided us with the best deal he could on our new vehicles while adding some extra perks for free. Put simply, John is highly recommended. More

I thought the entire process of buying a car was made very easy at Hamilton Kia.. Everyone was very polite and friendly. I would definately buy another car from them in the future. There was 2 things how very easy at Hamilton Kia.. Everyone was very polite and friendly. I would definately buy another car from them in the future. There was 2 things however that affected the overall experience for me though. I got winter tires and they put the summer tires in the back seat and when I got home the seats were wet. I told them I would pick them up in my truck but I guess they did not want them laying around or to get damaged. 2 thing is the car had less than half a tank of gas I thought it would be full but other than that excellent job by all staff. More