Kia of Hamilton

Great experince we dropped in about two weeks ago and Nicole greeted us , with a big grin. she was knowledgeable and made us feel as if we were her only customers. We we dropped in about two weeks ago and Nicole greeted us , with a big grin. she was knowledgeable and made us feel as if we were her only customers. We sat in a Kia and asked questions and we did mention we had a Jeep as trade in with 99,000 kms on it. ten days later we returned unannounced . she greeted us by name and in conversation she mentioned about our Jeep having 99,000 kms on it. Great sales person and I would recommend her . I now own a 2015 Sportage and love it . she made sure I didn't leave the lot without her going over the features of the car and making sure we understood , everything . More

Great experience! From start to finish, Nicole has been by far, the best sales representative that I have come across in my travels. She was great in helping me purchas From start to finish, Nicole has been by far, the best sales representative that I have come across in my travels. She was great in helping me purchase my Ram RT. I can only hope when I need another new vehicle, she can help me find what I'm looking for. I look forward to dealing with her again :) More

Excellent experience at Kia! There is nothing I hate more than shopping for a new car and the stress involved with it. We knew we wanted a Kia Soul and Frank helped make the tran There is nothing I hate more than shopping for a new car and the stress involved with it. We knew we wanted a Kia Soul and Frank helped make the transaction as easy as possible. He was knowledgable about the product and not at all pushy. Everyone at the dealership was nice and easy to work with. More

You signed. Now let's increase the price. I had a very disappointing experience at Kia Hamilton. Bill of sale was signed but not honoured. They wanted $2000 more on delivery. Extra costs th I had a very disappointing experience at Kia Hamilton. Bill of sale was signed but not honoured. They wanted $2000 more on delivery. Extra costs they incurred. Good luck with this dealership and with the new owner. Can't trust them. Shysters! More

Excellent cars! and amazing dealer! The dealership as a whole is great! Frank Caruso is amazing! He was very helpful and a pleasure to deal with. I have referred my sister to Frank who a The dealership as a whole is great! Frank Caruso is amazing! He was very helpful and a pleasure to deal with. I have referred my sister to Frank who also was very satisified with her experience! Keep up the great work! More

Great car purchase experience! Fair price by excellent staff. This my 2nd dealer to look at vehicles. This exerience 100% improvement. Nicole is extremely knowledgable. I would Fair price by excellent staff. This my 2nd dealer to look at vehicles. This exerience 100% improvement. Nicole is extremely knowledgable. I would not hesitate to send friends to her. More

A great Big Hug and Thanks to Gloria Never thought I'd have so much fun at a car dealership but I did. Gloria was so helpful and made me feel welcome as soon as I walked in the door. Sh Never thought I'd have so much fun at a car dealership but I did. Gloria was so helpful and made me feel welcome as soon as I walked in the door. She took the time to explain all the features and benefits of (my now) 2015 Soul. We had a lot of laughs and found Gloria very pleasant and an excellent Kia Rep. Way to go! More

Excellent customer service We are very satisfied with this dealership. They helped us choose a car we were liked and guided us through the purchase process. Also made sure we kn We are very satisfied with this dealership. They helped us choose a car we were liked and guided us through the purchase process. Also made sure we knew how to operate all the features. More

A surprisingly excellent experience. Wasn't sure what to expect from buying a car here as we have not got the best credit. My expectation was that I would be turned away or laughed at. Ho Wasn't sure what to expect from buying a car here as we have not got the best credit. My expectation was that I would be turned away or laughed at. However when we told Frank about our situation and wanting to see what our payments would be before looking at vehicles., Frank was more than happy to help in anyway that he could. He introduced us to Melissa who was absolutely wonderful to work with. Melissa worked with our initial request and we were able to get credit with a lower interest rate and had a car picked out for us when we arrived. Melissa was very diligent in keeping with what we could afford to pay. Melissa and Frank never pushed us into anything that we didn't want. Melissa detailed the specs and payments in great detail and was very patient while my wife and I deliberated our options and didn't push us out the door when they closed for the night. Frank was only too happy to outline the specs of the vehicles that we tested. Even on the day we picked up the new car, Frank was very detailed in showing us the various systems in the vehicle. Overall, this was an excellent experience. I would highly recommend this dealership to anyone. It was a breath of fresh air based on previous pastexperience and I will be back soon for my next vehicle. More

very good the second time my experience was very delightful the second time I returned the first time the sales associate gave me a quote and it was all wrong when I returned h my experience was very delightful the second time I returned the first time the sales associate gave me a quote and it was all wrong when I returned he told me the vehicle was $20,900 minus my deposit of $8000.00 would leave me with 12,000 left but when I returned the second time they told me that was all wrong by him and now I owe $22,000 but Nicole and Melissa were very good about it and were very kind and helpful thank u kia of Hamilton More