Kia of Hamilton

Very Happy with My New 2015 Forte EX Very happy to have recently purchased a 2015 Forte EX. I wasn't really planning to trade in my 2010 Forte EX, but given the trade in value on it and t Very happy to have recently purchased a 2015 Forte EX. I wasn't really planning to trade in my 2010 Forte EX, but given the trade in value on it and the financing terms available, I'm glad I went ahead. The new car is Bright Silver, not the color I thought I wanted, but now that I have it, I am very happy with it. The 2015s have some great new upgrades over the 2010s. Frank and Sandra made the experience pleasant, and I would recommend this dealership. More

Excellent Experience! I just bought my very first car, and I could not have had a better experience with Kia of Hamilton! The people were friendly and my salesman Steve wa I just bought my very first car, and I could not have had a better experience with Kia of Hamilton! The people were friendly and my salesman Steve was great! He was honest about the car and did his job very well! The price was amazing and I am so satisfied with my purchase! I would recommend Steve as well as this Kia dealer to anyone. Thank-you! More

Extremely satisfied! Jason was extremely professional and so very helpful in the purchase of our new vehicle, the Kia Sedona. We also had a toddler and a baby and both had Jason was extremely professional and so very helpful in the purchase of our new vehicle, the Kia Sedona. We also had a toddler and a baby and both had to be patient. Jason and the staff were so wonderful with them it made us very comfortable purchasing a vehicle there. We also felt confident that the price was great too. We love the vehicle. We would highly recommend Jason and the dealership when purchasing a Kia. More

Excellent experience in every way We just bought our brand new Kia Soul, and couldn't be happier with it, and with our experience at the dealership. Nicole was a pleasure to deal with We just bought our brand new Kia Soul, and couldn't be happier with it, and with our experience at the dealership. Nicole was a pleasure to deal with in every way - can't say enough positive things about her! She's a smart, outgoing individual whose enthusiasm for her profession shines through in everything she does. She knows her products well, and is clearly proud to be representing them. She gave us all the time we needed to make our decision, answered all our questions, and made sure that we were financially comfortable with our purchase. Anthony was likewise a pleasure to deal with, and Melissa provided wonderful service that was both friendly and very knowledgeable. We look forward to dealing with Kia of Hamilton in future, and would absolutely recommend them. More

Great experience and accommodating and warm staff overall. As soon as I walked in my husband and I were greeted promptly with from Nicole and a warm and inviting smile. I knew what I wanted prior to coming in As soon as I walked in my husband and I were greeted promptly with from Nicole and a warm and inviting smile. I knew what I wanted prior to coming in and she was able to get me the vehicle I had asked for and asked all the necessary questions. Before I knew all the information and details of my purchasing and trade in value was ready for me. Everyone assisted where was needed and accommodated the time as well as I was getting back to work. The Manager Anthony Aceti was very informative and encouraging and helpful to Nicole which showed me a team effort and support. Thank you again for my new vehicle and the great service. Marlene Campos-Cipriani More

I Didn't Think They Could Make It Happen I had a 2011 Kia Soul 2U that I really enjoyed. After getting it serviced I got a phone call that evening from Frank Caruso asking if I would consider I had a 2011 Kia Soul 2U that I really enjoyed. After getting it serviced I got a phone call that evening from Frank Caruso asking if I would consider upgrading to a 2015 Soul EX+. I told him I really like the new model but mine was driving excellently and I still had 2 years left on payments. He asked what it would take to get me to switch to the much improved newer model. I gave him my terms (how much I wanted to pay and for how long) and told him if he could not come close I didn't want to waste his time. Frank invited me to come back down and discuss it as he felt he could come close to my terms. I admit I was skeptical but decided to see him. I had nothing to lose. I was completely and pleasantly surprised when he managed to actually get close to my terms and lo and behold, we had a deal. Needless to say I am extremely happy with the 2015 Kia Soul EX+ in Titanium (the colour I wanted) I loved my 2011 Soul but the new one is even better! My thanks and appreciation to Frank Caruso and Anthony Aceti (for getting me the colour I wanted in a short period of time) for their hard work a diligence in getting a suitable deal done. Also thanks to Melissa Stitt in finance for explaining absolutely everything about the deal and vehicle options. I have had nothing but terrific experiences at this dealership from sales to service and I highly recommend them. I think you have a loyal customer on your hands! A very Merry Christmas and Happy Holidays to Frank, Anthony, Melissa and service staff for getting a deal done when I felt it could not happen. Greatly appreciated. More

An enjoyable experience I purchased a2015 Sorento LX fwd from Frank Caruso and the whole sale was easy and fun..The sales manager was close by and did not keep you waiting fo I purchased a2015 Sorento LX fwd from Frank Caruso and the whole sale was easy and fun..The sales manager was close by and did not keep you waiting for a long period of time for the back and forth of the deal. Picking it up was easy and the office staff was quick..All in all a good experience. More

A positive experience. Nicole was a pleasure to deal with. She is knowledgable, professional and made the the entire process of buying a car stress free. Nicole was attentiv Nicole was a pleasure to deal with. She is knowledgable, professional and made the the entire process of buying a car stress free. Nicole was attentive and made sure I was comfortable every step of the way. More

What can I say other than great! I just purchased a 2015 Sorento EX from John this evening. I have made many new vehicle purchases in the past. This, by far, has been the easiest, qui I just purchased a 2015 Sorento EX from John this evening. I have made many new vehicle purchases in the past. This, by far, has been the easiest, quickest, most relaxed purchase yet. John's disposition is refreshing to say the least. I would highly recommend John and Kia of Hamilton to anyone in the market for a vehicle. More

Unfortunate surprise We purchase a pre-owned vehicle from Nicole in early October and were very pleased with her. When we went to pick up the vehicle, however, it did not We purchase a pre-owned vehicle from Nicole in early October and were very pleased with her. When we went to pick up the vehicle, however, it did not appear to have been detailed as we had expected. The problem was rectified by the service department, and a few hours later we were heading home to Brampton. When I arrived in Brampton, I went to a gas station to fill up and was unable to open the gas cover. I went to a nearby dealer, which was closing early as it was the weekend, and stopped a mechanic on his way home who said that we'd have to go to a dealer to have it looked at. When the gas cover was pried open, we found that the clasp had been broken and then just put in place when the cover was closed. We assume this was done when they put gasoline in the vehicle, and the service department didn't tell anyone, or at least did not tell Nicole. Since we live in Brampton, we took it to a local dealer to have fixed. We are sure that Nicole did not know about this, but were disappointed in finding a problem like this on the day we got the vehicle! More