Kia of Hamilton

great job, love my new ride my new kia soul was ready for me when they said it would be. nice smooth process. My ne ride was clean and prepped when I got there . my new kia soul was ready for me when they said it would be. nice smooth process. My ne ride was clean and prepped when I got there . More

Love my new Kia I purchased my new Kia about 5 months ago and I really love it. Mike was very helpful during the sale and the service was friendly and fast for my fi I purchased my new Kia about 5 months ago and I really love it. Mike was very helpful during the sale and the service was friendly and fast for my first oil change. cheers, More

FRANK DOES IT AGAIN! FIRST OFF THANK TO EVERYONE A KIA HAMILTON FOR THE BEST SERVICE FRANK CARUSO'S GENUINE AND HONEST PERSONALITY IS SOMETHING YOU DON'T FIND IN A DEALE FIRST OFF THANK TO EVERYONE A KIA HAMILTON FOR THE BEST SERVICE FRANK CARUSO'S GENUINE AND HONEST PERSONALITY IS SOMETHING YOU DON'T FIND IN A DEALERSHIP. HE WILL DO WHATEVER HUMANLY POSSIBLE TO GET YOU THE DEAL YOU WANT, AT A PRICE YOU CAN AFFORD. THIS IS OUR SECOND PURCHASE WITH FRANK (A OPTIMA AND MY WORK VAN) AND WE COULD NOT BE HAPPIER. WE WOULD ALSO LIKE TO THANK RICHARD DISTEFANO FOR ALL YOUR HELP THROUGHOUT THE ENTIRE PROCESS. THANKS KIA More

Relaxing and enjoyable! Our trip to Kia Hamilton was very enjoyable. The staff made it easy to browse and were ready to answer any questions we had. We had actually went in t Our trip to Kia Hamilton was very enjoyable. The staff made it easy to browse and were ready to answer any questions we had. We had actually went in to buy a Sportage but ended up loving the Rondo! We are thrilled with it and thank Frank for all his help! More

Friendly and helpful! Mike was very friendly and patient with us during our experience. Thanks for all your assistance we look forward to dealing with him again in the futu Mike was very friendly and patient with us during our experience. Thanks for all your assistance we look forward to dealing with him again in the future. More

Kia sorento I traded my 2012 kia Sorento for the 2015. The service was excellent and everyone was very friendly and I am much appreciative. I love my new Sorento. I traded my 2012 kia Sorento for the 2015. The service was excellent and everyone was very friendly and I am much appreciative. I love my new Sorento. I would definitely recommend kia of hamilton. Thanks! More

Great experience! Frank was extremely friendly, very helpful and professional during the entire process of selecting the right car for my family. I would definitely r Frank was extremely friendly, very helpful and professional during the entire process of selecting the right car for my family. I would definitely recommend this dealership to anyone looking for a car. Thanks Frank and Kia Hamilton, Adam J. More

Simply Amazing! I walked into the dealership and was greeted by sales person right away. She made me feel right at home and comfortable. Was extremely helpful and wen I walked into the dealership and was greeted by sales person right away. She made me feel right at home and comfortable. Was extremely helpful and went to the extra mile to be sure i was happy and left that way. Would definitely recommend anyone of my friends or family to go see Nicole and the rest of the Kia crew. Just simply had an amazing experience and couldn't be more grateful. Thank You Very Much Nicole and Everyone else!! More

UNPROFESSIONAL Sales Person and VERY UPSETTING EXPERIENCE! When we walked into the dealership, 3 different people told us the next person will help us, until finally the sales person named Gary came over to he When we walked into the dealership, 3 different people told us the next person will help us, until finally the sales person named Gary came over to help us look at a vehicle. It took 15-20 minutes for him to find us the vehicle that we were specifically requesting to see. Then, when we finally managed to test drive the car, we were asked to stop by the gas station to get fuel. From the beginning, this sales person was completely unprofessional. He was constantly making negative remarks about everything, calling things "stupid", etc. Being the first time we've gone to a dealership to look for a new car, it was a horrible experience. Gary knew this was the first time we've also looked for a brand new car and he did not make it easy for us. The drive test for the car went well, however, because we actually liked the car and wanted to get financing. When we finally got to the financing part, we had to waste another 15 minutes waiting for him to setup and he couldn't see his screen due to sun glare from the windows. He had to switch to another computer and he still couldn't see what he was doing. The whole time, he just looked frustrated and tired. When one of us had to use the washroom, Gary started discussing the whole financing portion before the other person came back, leaving them with no information. One of us were asking Gary to give us the final price of the vehicle and if he could do anything to make it fit within our budget, as we really wanted the vehicle. He said, he wouldn't be able to tell us the final price with any adjustments on his end until he knows if we are for sure buying the vehicle. How can anyone make a final decision based on that!? We didn't know the final price and he wasn't willing to help us at all. He even constantly said that he could make adjustments but he also said, "if I have to go to my boss and get my nose bloodied, I better be doing it because you're going to get the car"! This was a lot of pressure he put on us to buy the car when we didn't even know the price. After again asking for the final price and what kind of adjustments he could make, he suddenly lost his temper and just said "I think we're done here!". This was the first and worst experience at a dealership. My family and I are NEVER going to KIA again. We ended up going down the street to the Subaru dealership and had an amazing experience from a sales person who did not hassle us and had complete confidence in the vehicle he's selling. In my opinion, Gary was very poor with conflict management and did not even try to do the best he could to sell the car to us. VERY DISAPPOINTING! More

pleasant experience Everyone I dealt with was pleasant and educated and worked well with each other.5 star experience! Mike was very helpful in matching and bettering oth Everyone I dealt with was pleasant and educated and worked well with each other.5 star experience! Mike was very helpful in matching and bettering other dealer offers. Thanks my wife is thrilled with her new ride. Happy wife....happy life! More