Kia of Hamilton

Poor service management, waited 2 hr 45 mins for an oil change totally not acceptable in my book. Will not be back for an oil change. change totally not acceptable in my book. Will not be back for an oil change. More

Honestly, I would leave no stars if I could. We have had nothing but issues since the day we bought a used vehicle from here. Our safety was passed but the day we drove it home the brake callipe We have had nothing but issues since the day we bought a used vehicle from here. Our safety was passed but the day we drove it home the brake calliper was not bolted on the left front tire and damaged the wheel. We were given free oil changes and winter tires because of the issue when in all reality if we new we were going to deal with three different service managers in a matter of six months we would have gone to the ministry. The change over in staff is ridiculous at this place. Just unacceptable customer service! I will not be returning for service or to buy a vehicle from there ever again! More

The salesman, Charles Cassidy was a great help and very friendly. I was treated great while I was in there by everyone involved. friendly. I was treated great while I was in there by everyone involved. More

Eileen, Chris, and Nicole treated us like family. This was the best possible experience because of them. Above and beyond. This was the best possible experience because of them. Above and beyond. More

The staff are great 👍 do a great job dealing with customer's Service are well prepared customer's Service are well prepared More

Great customer service at every step of the purchasing process. Answered questions quickly. Very happy with Kia Hamilton. process. Answered questions quickly. Very happy with Kia Hamilton. More

I was very happy with the service, and Charles was amazing. I love my car. Merry Christmas Kia of hamilton amazing. I love my car. Merry Christmas Kia of hamilton More

Great service and great deals Sales rep was fantastic and exceeded our expectations . Highly recommend checking this dealer out. and exceeded our expectations . Highly recommend checking this dealer out. More

Best experience dealing with Kia on Upper James. Mohamud was fantastic. Highly recommend dealing with him. Mohamud was fantastic. Highly recommend dealing with him. More

It all started with the first email and I got a response right away from Charles. Charles was very friendly and open and it was a pleasure to work with told me things I needed to know and didn’t overpower w right away from Charles. Charles was very friendly and open and it was a pleasure to work with told me things I needed to know and didn’t overpower with lots of extra talk to make them sound good. He did a great job And then Nicole well there’s no words to describe. She was amazing. No pressure on her end. She helped me along through the whole process and it was amazing to see the end result how things worked out. I would highly recommend Hamilton Kia at lots of people just want to say thanks for everything. More