Kia of Hamilton

Great experience My fiancé and I went looking for a new truck for him. We met Jim who was very friendly and seemed pretty knowledgeable. We went for a test drive and r My fiancé and I went looking for a new truck for him. We met Jim who was very friendly and seemed pretty knowledgeable. We went for a test drive and really enjoyed the drive of the SUV. Jim was able to point out different features on the car that we might have not noticed which was nice. We were given a few options for prices and able to ask our regular questions. We returned the Tuesday to make a final deal and able to look over everything with a fine tooth comb and brought up as issues we saw and Jim was able to help us out with most things. We talked with Shannon in regards to financing and he was super nice and easy to work with. On pick up day Jim went over everything to make sure we knew everything about the vehicle. It was great working with the guys at Kia. More

Bait and switch!! Had a dozen email exchanges on quote and details of purchase of a new car with Melissa. I was clear abut price and term and that I didn't want any ga Had a dozen email exchanges on quote and details of purchase of a new car with Melissa. I was clear abut price and term and that I didn't want any games when I got there. I had been warned that they often change the price and terms when you get there or in financing and sadly that is what they pulled on me. I had given a deposit and then in financing they change terms from 60 to 84 months with the same payment! Matt the sales manager took care of me while I was there so he is clearly the mastermind behind this scam. They claimed it was a mistake in their emails but clearly this is their strategy. Unethical and a huge waste of time...Stay far away! More

Melissa is unprofessional I went to upper James Kia In Hamilton and test drive a car I had an amazing sales woman I decided on financing a car and was taken to the finance I went to upper James Kia In Hamilton and test drive a car I had an amazing sales woman I decided on financing a car and was taken to the finance department. I spoke with Melissa Stitt she was horrible. Very unfriendly and impatient. She told me it would take 24 hours for the financing to be approved . 9'days later I still haven't heard from her. I went back and demanded my deposit back . I went to grimsby Kia and did the whole process again. I was approved without. 45 minutes and had my new car 3 days later. I later found out Melissa didn't even submit my application. Terrible car dealership upper James Kia is !!! More

Great experince we dropped in about two weeks ago and Nicole greeted us , with a big grin. she was knowledgeable and made us feel as if we were her only customers. We we dropped in about two weeks ago and Nicole greeted us , with a big grin. she was knowledgeable and made us feel as if we were her only customers. We sat in a Kia and asked questions and we did mention we had a Jeep as trade in with 99,000 kms on it. ten days later we returned unannounced . she greeted us by name and in conversation she mentioned about our Jeep having 99,000 kms on it. Great sales person and I would recommend her . I now own a 2015 Sportage and love it . she made sure I didn't leave the lot without her going over the features of the car and making sure we understood , everything . More

Great experience! From start to finish, Nicole has been by far, the best sales representative that I have come across in my travels. She was great in helping me purchas From start to finish, Nicole has been by far, the best sales representative that I have come across in my travels. She was great in helping me purchase my Ram RT. I can only hope when I need another new vehicle, she can help me find what I'm looking for. I look forward to dealing with her again :) More

Excellent experience at Kia! There is nothing I hate more than shopping for a new car and the stress involved with it. We knew we wanted a Kia Soul and Frank helped make the tran There is nothing I hate more than shopping for a new car and the stress involved with it. We knew we wanted a Kia Soul and Frank helped make the transaction as easy as possible. He was knowledgable about the product and not at all pushy. Everyone at the dealership was nice and easy to work with. More

You signed. Now let's increase the price. I had a very disappointing experience at Kia Hamilton. Bill of sale was signed but not honoured. They wanted $2000 more on delivery. Extra costs th I had a very disappointing experience at Kia Hamilton. Bill of sale was signed but not honoured. They wanted $2000 more on delivery. Extra costs they incurred. Good luck with this dealership and with the new owner. Can't trust them. Shysters! More

Excellent cars! and amazing dealer! The dealership as a whole is great! Frank Caruso is amazing! He was very helpful and a pleasure to deal with. I have referred my sister to Frank who a The dealership as a whole is great! Frank Caruso is amazing! He was very helpful and a pleasure to deal with. I have referred my sister to Frank who also was very satisified with her experience! Keep up the great work! More

Great car purchase experience! Fair price by excellent staff. This my 2nd dealer to look at vehicles. This exerience 100% improvement. Nicole is extremely knowledgable. I would Fair price by excellent staff. This my 2nd dealer to look at vehicles. This exerience 100% improvement. Nicole is extremely knowledgable. I would not hesitate to send friends to her. More

A great Big Hug and Thanks to Gloria Never thought I'd have so much fun at a car dealership but I did. Gloria was so helpful and made me feel welcome as soon as I walked in the door. Sh Never thought I'd have so much fun at a car dealership but I did. Gloria was so helpful and made me feel welcome as soon as I walked in the door. She took the time to explain all the features and benefits of (my now) 2015 Soul. We had a lot of laughs and found Gloria very pleasant and an excellent Kia Rep. Way to go! More